Manager - Operations

About The Team

Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India. It is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. The grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players from disrupting the lower-tier cities.
At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier cities of India. Meesho Grocery is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and big.

About The Role

We are looking for an analytically driven and detail-oriented professional to join our Central Program Operations team. As a Manager in this role; you will be responsible for identifying process gaps in the value chain, designing and implementing SoPs to ensure overall stability of the network, vendor and our partners . This role offers full autonomy and ownership to identify problems and implement solutions with the highest of standards. This role also requires you to closely collaborate with multiple stakeholders across different teams – central and on-ground to deliver excellence and drive the highest degree of compliance across every node in the value chain.

What You Will Do

• Oversee movement of materials across the supply chain network
• Identify gaps of leakage in the value chain and implement SoPs and drive adherence of the same
• Maintain TAT adherence of material and cash to the highest of standards and understand working ways of different partners to enforce the right set of penalties and incentives in the ecosystem
  

What You Will Need

• Strong problem first mindset thinking
• An ability to drive adherence and processes across teams – central as well as on-ground
• Minimum 3-5 yrs of experience in Operational roles; preferably in the e-commerce industry
• Strong singular focus on your KRs with high ownership on your individual workstream