Manager of Technology

Role: Manager of Technology (S/4HANA Public Cloud)

Location: Bangalore

Schedule:

Working model: Hybrid

Introduction:

We are seeking a seasoned SAP Functional Lead with deep expertise in SAP S/4HANA Public Cloud, particularly within the Professional Services domain. This role is primarily focused on managing day-to-day operations support, ensuring system stability, user satisfaction, and continuous improvement of SAP processes. The ideal candidate will also have strong functional knowledge in Project Systems, Time Entry Management, Record-to-Report (R2R), and foundational understanding of Procure-to-Pay (P2P). Familiarity with SAP Business Technology Platform (BTP) and SAP Application Lifecycle Management (ALM) is essential to manage the broader SAP ecosystem effectively.

Some of the things you ll be doing:

• Lead and manage daily SAP operations, including incident resolution, service requests, and user support.
• Ensure smooth functioning of SAP S/4HANA Public Cloud across business units, with a focus on Professional Services processes.
• Collaborate with business stakeholders to understand operational challenges and provide timely solutions.
• Monitor system performance, proactively identify issues, and coordinate with SAP support or internal teams for resolution.
• Oversee functional areas including:
• Professional Services: Project creation, time entry, billing, reporting.
• R2R: General ledger, asset accounting, financial reporting.
• P2P: Vendor management, procurement cycles (basic level).
• Support change management, testing, and deployment using SAP ALM tools.
• Work with technical teams to leverage SAP BTP for integrations, extensions, and analytics.
• Maintain documentation, SOPs, and training materials for operational processes.
• Drive continuous improvement initiatives and support enhancement projects.
• Ensure compliance with internal controls, audit requirements, and SAP best practices.
• Experience in SAP modules such as FICO, SD, PS. Strong solution design and configuration experience (Solution Builder and Central Business Configuration).
• Knowledge of the SAP Cloud Application Programming (CAP) Model is advantageous.
• Good understanding of In-App Extensibility, Side-by-Side extensibility, and form design using Adobe LiveCycle Designer in the SAP S/4 HANA Public Cloud environment.

What technical skills, experience, and qualifications do you need?

• Bachelor s or Master s degree in Information Technology, Business Administration, or related field.
• 10+ years of SAP experience, with at least 3 years in SAP S/4HANA Public Cloud.
• Proven experience in Professional Services domain within SAP.
• Strong functional knowledge of R2R and working understanding of P2P.
• Hands-on experience in managing SAP operations support and issue resolution.
• Familiarity with SAP BTP and SAP ALM tools.
• Excellent communication, stakeholder management, and leadership skills.
• Experience in agile environments and cross-functional collaboration.
• SAP Certification in S/4HANA Public Cloud.
• Experience with SAP Analytics Cloud (SAC).
• Exposure to global rollouts and multi-country implementations.
• Understanding of compliance and audit requirements in SAP environments.