Manager

Position Overview:

The Manager of the Broker Team for Treaty and Facultative Underwriting Support is responsible for leading a team of underwriting support professionals in providing high-quality assistance to underwriters in both treaty and facultative underwriting processes. This role involves managing day-to-day operations, ensuring efficient workflow, maintaining high standards of service delivery, and fostering a collaborative team environment. The Manager will also play a key role in driving performance improvement initiatives, maintaining client relationships, and contributing to strategic decision-making.

Key Responsibilities:

• Leadership and Team Management
• Lead and motivate a team of underwriting support professionals, providing guidance, coaching, and mentorship as needed.
• Foster a positive and collaborative team culture that emphasizes accountability, innovation, and continuous improvement.
• Allocate resources effectively and manage workload distribution to ensure timely and accurate completion of tasks.

Underwriting Support:

• Oversee the provision of comprehensive support to underwriters in both treaty and facultative underwriting, including risk assessment, data analysis, documentation preparation, and communication with brokers.
• Ensure adherence to underwriting guidelines, policies, and regulatory requirements in all support activities.
• Monitor the quality and consistency of underwriting support outputs, providing feedback and implementing corrective actions as necessary.
• Client Relationship Management:
• Build and maintain strong relationships with brokers and other stakeholders, serving as a primary point of contact for underwriting support inquiries and requests.
• Collaborate with brokers to understand their needs, address concerns, and identify opportunities for service enhancement.
• Act as a trusted advisor to brokers, providing insights and recommendations on underwriting-related matters.
• Performance Management:
• Define performance metrics and KPIs for the underwriting support team, monitoring performance against targets and driving continuous improvement efforts.
• Conduct regular performance evaluations, providing constructive feedback and recognition to team members.
• Identify training and development needs within the team and implement relevant training programs to enhance skills and knowledge.
• Process Improvement and Innovation:
• Identify opportunities to streamline workflows, optimize processes, and enhance the efficiency and effectiveness of underwriting support operations.
• Lead or participate in projects aimed at improving system capabilities, enhancing automation, or implementing new technologies to support underwriting activities.
• Stay abreast of industry trends, market developments, and emerging technologies relevant to underwriting support.

Qualifications and Experience:

• Bachelors degree in business, Finance, Insurance, or related field. Master's degree or professional certification (e.g., CPCU, ACII) preferred.
• Minimum of 10 plus years of experience in insurance underwriting, with a focus on treaty and facultative business.
• Proven track record of successful team leadership and management in a similar role.
• Strong understanding of underwriting principles, risk assessment methodologies, and insurance regulations.
• Excellent communication skills, with the ability to effectively interact with internal and external stakeholders.
• Analytical mindset, with proficiency in data analysis and problem-solving.
• Proficiency in underwriting software and Microsoft Office applications.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Joining our team offers the opportunity to work with industry leaders, expand your skills, and contribute to the success of our organization. If you are a motivated, team-oriented professional with a passion for Manager role, we invite you to apply for this exciting opportunity.