Posted:3 days ago|
Platform:
Work from Office
Full Time
ixigo is looking for a creative, analytical, and intuitive person with a strong understanding of driving loyalty & retention using non-traditional, unproven, and innovative marketing methods. The person should be comfortable in an "all hands on deck" environment, loves solving problems and can thrive in a startup culture.
As a retention manager at ixigo, you will own the entire customer lifecycle for one or more products at ixigo. You will also:
Build automated retention playbooks onboarding, win-back, referral loops etc.
Work on building an all-new loyalty program from scratch tiers, rewards, gamification, the works.
Run A/B tests and cohort analysis to optimize & increase customer lifetime value.
You will work on increasing conversions & reducing drop-offs throughout the user funnel.
Track and report on Performance KPIs across all engagement & retention channels to optimize ROI.
Driving usage and engagement growth for ixigo s apps.
Suggesting product tweaks and integrations that can drive hyper viral growth.
Culling out stuff that isn t working.
Strong understanding of mobile apps and user behavior on smartphones/internet
Think like a PM - write crisp PRDs, slice scope, and run experiments to scale.
Hands-on expe
Ixigo
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