Manager Knowledge Management

Responsibilities & Key Deliverables

Key Roles & Responsibilities

• Planning & executing new product launch training programs
• Developing new product launch training content
• Continuous content curation including ongoing product updates & competition updates
• Creating interactive product content for LMS
• Managing the training content repository
• Managing the LMS content repository
• Elevator pitch & sales story creation
• Supporting the field sales team with model wise / variant wise sales pitch
• Monitoring & coaching dealership teams to enhance sales capability
• Planning & executing training interventions for critical role holders at dealerships
• Competition benchmarking Key Technical Expertise
• Excellent understanding of Electric vehicle technology, Autonomous vehicle technology, connected car technology, 4x4 technology
• Excellent understanding of Autobasics
• Understanding of overall Indian automotive scenario including govt policies, consumer schemes, finance schemes
• Preferred Industries
• Automotive Industry
• Automobile
• Education Qualification
• General Experience
• 10-15 Years of relevant experience
• Requirements
• Must have Automobile OEM experience
• Preferrable Certification in content development softwares like Articulate Storyline
• Minimum 10 years of relevant work experience
• Demonstrated ability to multi-task and manage projects from concept to completion
• Auto passionate
• Excellent verbal and written communication skills
• Analytical mindset with a strong problem-solving orientation
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to work with multiple stakeholders
• Critical Experience
• 10-15 years of relevant experience handling team of 5-8 Channel Managers
• Knowledge of Digitization of Systems and on boarding of Dealership
• Good financial and commercial acumen and understanding of Dealership life cycle