Manager, IT Vendor Management

Job Description

Build and maintain partnerships with key stakeholders, both within and external to IS products/services, ensuring quality standards and needed specifications are established. Oversee the vendor process, including onboarding, vendor reviews, ongoing performance management, and offboarding and drive ongoing improvements. Drive overall governance of vendor process to include onboarding, vendor reviews, ongoing performance management and offboarding. Manage dashboards/reports as needed to report out on vendor performance and contract status. Manage financial analysis and governance models aligned with direction of IT. Conduct cost analysis and provide advice on service lines on options, protecting Corning and Corning ITs best interests. Develop SLA’s which are manageable and enforceable during the vendors’ delivery of the products and services. Lead and/or participate in the negotiation of new contracts, RFIs, RFPS and or changes to existing contracts as needed. Partner with Legal, Information Security, Data Privacy, Sourcing, Finance, Accounts Payable and other internal teams to execute contracts and/or changes in a timely manner. Work closely with the rest of the IT VMO team to drive continuous improvement. Provide coaching and assistance to teammates.