Manager- Inflight Service Delivery and Standards

As a Manager in Inflight Service Delivery & Standards at our company, your role involves overseeing and ensuring the delivery of high-quality inflight services. Your responsibilities will include: - Must have 8-9 years of international airline experience and flown on B787, B350, B777, or A330 aircraft. - Preferably worked as a Chief Purser/Senior Manager - Knowledge of Inflight SOPs, Service, and Safety - Knowledge towards creating digital content for ease of understanding by Crew Members - Knowledge and command in MS Office - Excel, PowerPoint, Word, and Outlook Management Your skills should encompass: - Verbal and written communication skills required to interact with Crew Members and other stakeholders and verticals - Capable of creating Communications - Designing and drafting of Circulars - Efficient in content writing using various platforms, applications, and interactive tools - Effective handling and data management - Manage multiple projects effectively within different timelines Your abilities will include: - Ability to analyze business challenges based on a data-driven approach and communicate actionable recommendations to the Reporting Manager - Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvement - Collaboration with various stakeholders and being a good team player - Openness to flexible and variable work timings Additionally, you would be responsible for duties as defined for the Airlines personnel in safety policy. This includes ensuring cabin operations are conducted in accordance with applicable regulations and standards of the Airlines, supporting in-flight processes across all Cabin Attendants and In-flight Bases, and conducting duties as mentioned in the SMS Manual.,