Manager- Hub Operations

As the Manager of Hub Operations, you will be responsible for overseeing and managing all activities within the hub. Your main accountability will be to ensure that packages are sorted accurately and loaded onto the appropriate feeders or aircrafts for movement to the next location. Additionally, you will supervise unloaders, sorters, and part-time supervisors to ensure efficient operations. Your primary role and responsibilities will include: - Coordinating Hub and Sort Operations by analyzing volume projections, reviewing daily operational reports, and collaborating with support functions to plan day-to-day activities. - Monitoring Safety Compliance by serving as Co-Chairperson for the Comprehensive Health and Safety Process (CHSP) Committee, ensuring the implementation of a Health and Safety Plan, and conducting audits to ensure compliance with safety guidelines. - Supervising and Developing Others by determining training needs, providing feedback and support, conducting performance evaluations, and resolving performance issues in a timely manner. - Managing Internal and External Customer Needs by ensuring healthy employee relations, attending pre-sort meetings, collaborating with internal customers, and communicating cross-functionally. - Supporting a Collaborative Work Environment by communicating operational objectives, providing training to employees, evaluating morale issues, and maintaining positive employee relationships. To excel in this role, you should possess the following skills and knowledge: - Good experience in managing hub operations (middle mile) - Knowledge of budgeting, accounting principles, and budget preparation - Experience in handling workflow and negotiation skills - Ability to develop strong working relationships and anticipate business needs - Proficiency in CRM software and Microsoft Office Suite - Customer service attitude with excellent negotiation skills Educational Qualifications: - Bachelors Degree or equivalent Relevant Experience: - 6-8 years of relevant experience in a similar capacity and industry Join us as the Manager of Hub Operations and contribute to the efficient and effective functioning of our hub operations.,