Manager - Housing and Expat Relocation

Job Summary:

We are seeking a proactive and customer-focused manager to assist expatriates and NRIs in relocating to Pune. The role involves premium home leasing, city orientation, and settling-in services. The ideal candidate should be familiar with Punes real estate market, have strong interpersonal skills, and be able to provide a seamless relocation experience.

Key Responsibilities:

Client Consultation and Relocation Support:

• Understand the needs of relocating families and provide tailored assistance.
• Develop customized property listings and relocation itineraries.
• Conduct city orientation covering housing, schools, healthcare, entertainment, sports, grocery stores, and cultural integration.
• Provide guidance on Indian culture and basic immigration/property compliance.

Real Estate and Property Management:

• Identify and maintain a database of premium expat-friendly homes for lease.
• Coordinate property viewings, negotiate lease agreements, and finalize transactions.
• Ensure smooth documentation and execution of lease agreements.
• Manage property handover, initial issue resolution, and coordinate property readiness.

Stakeholder and Market Engagement:

• Build and maintain relationships with landlords, brokers, and housing networks.
• Stay updated on Punes real estate trends and premium residential options.
• Provide ongoing support to expat families to ensure a smooth transition into their new environment.

Key Skills and Other Traits:

• A proactive attitude with a professional and presentable demeanor.
• Excellent oral and written English communication, with the ability to understand foreign accents.
• Proficiency in MS Word, Excel, and Outlook.
• Must have lived in Pune for at least three years with strong knowledge of key residential and lifestyle hubs.
• Prior interaction with American or European clients is a plus.
• Must own a two-wheeler for easy city travel.