Job
Description
Role & responsibilities Job Title: Manager Residential leasing and Destination services for Expat Job Location: Cybercity, Magarpatta, Pune (On-site, No Work from Home) Qualification: Any Graduate from a Reputed Institute. MBA preferred Experience: 4-7 years of experience in Client interaction & Transaction in the Real Estate Broking Industry - Residential Leasing and Buying/Selling. Reporting To: Founder & CEO Job Summary: We are seeking proactive and customer-focused Manager – Residential leasing and Destination services for Expat to lead our premium residential real estate services for expatriates and NRIs in Pune. The role involves managing leasing and property transactions, client engagement, market research, and team supervision. You will also coordinate with our affiliate consultants across PAN India to ensure a smooth and professional relocation experience. Strong leadership, real estate expertise, and a customer-centric approach are key to success in this role. Key Responsibilities: Client Consultation & Relocation Support Manage end-to-end relocation support including temporary housing, customized relocation plans, and property search coordination. Facilitate smooth onboarding for expatriate families, including property handover, issue resolution, and cultural orientation. Provide guidance on immigration, compliance, and connect families with essential local services (schools, healthcare, groceries, etc.). Ensure a seamless settling-in experience through personalized assistance and continuous support. Real Estate & Property Management Build and maintain strong relationships with broker networks and landlords. Curate and manage a database of premium, expat-friendly homes for lease. Lead the team in creating detailed property listings and program itineraries. Conduct market surveys to identify suitable properties for expatriates. School Search Support Assess the educational needs of expatriate children. Recommend suitable international schools in Pune and confirm semester availability. Arrange and accompany families on up to three school tours. Provide school brochures and application forms (chargeable) and assist with applications. Settling-In Services Assistance with setting up electricity, internet, gas, and guidance on appliance usage, payment methods, and basic home operations. Introduction to society rules, parking, gate access, facility management, nearby amenities, and connections to expat/recreational clubs. Support with bank account setup, hiring domestic help, access to emergency contacts, and guidance on useful local apps for daily commuting and living. Provide 15-day post-move-in support for tenancy-related matters. Extended services (e.g., car hire, driving license, furniture rental, PAN card) available at additional cost . Lease Termination & Departure Program Coordinate end-to-end lease closure, including notice issuance, pre-inspections, and final property walk-throughs. Manage repair coordination, utility arrears settlement, rent/TDS reconciliation, and documentation of key handover. Support in recovering the remaining security deposit and ensuring smooth property exit formalities. Key Skills & Other Traits: Exceptional communicator and skilled negotiator with a proactive, assertive approach. Strong IT skills in Microsoft Word, Excel, and Outlook. In-depth knowledge of Pune’s localities and premium property market. Thorough understanding of real estate transaction processes. Must own a two/four-wheeler and be based in Pune . Preferred candidate profile
