About The Company
Mastercard is a global technology company in the payments industry, dedicated to connecting and powering an inclusive digital economy that benefits everyone, everywhere. With a presence in over 200 countries and territories, Mastercard facilitates secure, seamless, and innovative payment solutions for consumers, businesses, and governments worldwide. The companys mission is to make transactions safe, simple, smart, and accessible, leveraging cutting-edge technology, strategic partnerships, and extensive networks to deliver a wide range of products and services. Mastercards commitment to innovation and sustainability underscores its goal to build a more connected and prosperous world for all.
About The Role
The Manager, Product Development at Mastercard is a pivotal role responsible for driving the development and enhancement of Mastercard Sends core functionalities, particularly focusing on Core Switching and Commercial & Institutional (C&I) platforms. This role entails collaborating with cross-functional teamsincluding global and regional product managers, software development teams, legal, compliance, and servicing unitsto design, develop, and deliver innovative payment solutions that support Mastercards vision of a World Beyond Cash. The ideal candidate will possess a deep understanding of the payments industry, especially real-time payments, remittances, and money transfers, and will be instrumental in shaping the future of digital payments.The manager will oversee the entire product lifecycle from ideation, prototyping, and validation using the Studio Framework, to development, go-to-market strategy, and post-launch support. They will ensure that new capabilities align with market needs, regulatory requirements, and Mastercards strategic objectives. The role demands a proactive leader who can manage multiple priorities, leverage data analytics for decision-making, and foster a culture of continuous learning and innovation within the team.
Qualifications
The ideal candidate will have extensive experience in product management within the global payments industry, with a strong background in real-time payments, money transfers, and remittances. A solid understanding of payments data standards, as well as Mastercards authorization, clearing, and settlement processes, is highly desirable. Proven leadership skills, with the ability to build and lead high-performing teams, are essential. The candidate should demonstrate a track record of managing complex projects using agile methodologies and possess excellent communication and problem-solving skills. A blend of technical expertise, business acumen, and customer focus is necessary to succeed in this role.Additionally, familiarity with integrated product solutions across multiple categories, knowledge of regulatory landscapes, and experience working with cross-disciplinary teams will be advantageous. The candidate should also exhibit a passion for continuous learning and professional development, keeping abreast of industry trends and technological advancements.
Responsibilities
- Partner with cross-functional teams, including partner platform PMTs, software development teams, legal, compliance, and servicing units, to design, develop, and implement new platform capabilities and enhancements.
- Understand market dynamics, regulatory requirements, and competitive landscape to inform product development strategies.
- Utilize the Studio Framework to rapidly frame ideas, develop concepts, and validate market opportunities through prototypes.
- Translate business requirements and customer experiences into detailed features and functions aligned with the product roadmap.
- Collaborate with legal, data privacy, delivery, finance, marketing, and sales teams to ensure a robust go-to-market plan that emphasizes speed and ease of delivery.
- Work closely with servicing teams to develop comprehensive end-to-end support plans that enhance customer and end-user experiences.
- Partner with product management to commercialize new products, supporting seamless handovers and developing an 18-month roadmap focusing on customer experience, revenue growth, and product quality.
- Leverage data analysis skills to research complex problems, lead cross-disciplinary teams, and communicate strategic recommendations to senior leadership.
- Maintain comprehensive product documentation to institutionalize knowledge and foster best practices across teams.
- Demonstrate a commitment to continuous learning by engaging with Mastercards learning and development programs to enhance skills and industry knowledge.
- Lead by example, promoting product management excellence and sharing best practices within the team.
- Uphold Mastercards core behaviors and values in all stakeholder interactions, ensuring a customer-centric approach in all initiatives.
Benefits
Mastercard offers a comprehensive benefits package designed to support the health, well-being, and professional growth of its employees. Employees enjoy competitive compensation, health insurance plans, retirement savings options, and paid time off. The company fosters a collaborative and inclusive work environment that encourages innovation, continuous learning, and career advancement. Mastercard also provides various wellness programs, flexible work arrangements, and opportunities for global mobility, allowing employees to develop their skills and progress within a dynamic organization committed to diversity and inclusion.Equal OpportunityMastercard is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to fostering a workplace where everyone is valued, respected, and empowered to reach their full potential. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. All employment decisions are made based on merit, qualifications, and business needs, ensuring a fair and equitable hiring process for all candidates.
