Manager- Global Operations

Role Overview: You are being sought after as an experienced and driven Assistant Manager/Manager - Global Operations to oversee Handelnine Global's fulfillment, logistics, and operational strategies. This managerial role entails taking direct ownership of key operational KPIs and collaborating cross-functionally to ensure the smooth execution of business priorities. Your responsibilities as an Assistant Manager/Manager - Operations will involve leading initiatives to enhance global shipping processes, lower costs, and deliver top-quality experiences to customers. This role presents an exciting opportunity to instigate impactful changes in a high-growth, fast-paced e-commerce setting. Key Responsibilities: - Last mile Operations: - Devise and execute strategies to optimize global shipping costs and delivery timelines while upholding high service levels. - Collaborate with 3PLs, customs brokers, and courier partners to oversee performance, conduct root-cause analyses for shipping delays or fulfillment issues, and implement corrective measures. - Ensure adherence to country-specific import/export regulations and global shipping standards. - Assess and onboard logistics partners to continually enhance global coverage, performance, and unit economics. - Warehouse fulfillment: - Supervise operations across regional warehouses, regularly monitor performance, resolve fulfillment issues, and implement best practices to ensure seamless, cost-effective operations. - Drive efforts to expand the global warehouse network by identifying new locations, managing setup, and ensuring operational readiness. - Optimize warehouse layout and processes to meet regional market demands and guarantee cost-efficient fulfillment. Qualifications Required: - 4+ years in B2B & B2C international logistics, last-mile operations, or similar roles. - Proficiency in international shipping flows, import/export processes, and courier handling. - Familiarity with logistics automation tools, shipping APIs, and international shipping compliance. - Previous experience with international courier companies is advantageous. - Strong numerical and analytical skills for working with performance data and making informed decisions. - Experience in leading and mentoring operations teams.,