3.0 - 8.0 years

5 - 10 Lacs

Nagpur

Work from Office

About the Role We are looking for a detail-oriented, proactive, and operations-driven professional to join our Supply Chain team. As a Senior Associate Processing Center Operations, you will be responsible for overseeing end-to-end operations across processing centers to ensure timely and accurate customer order fulfillment. Youll lead initiatives to design and optimize storage, handling, and order processing flows to improve efficiency, while ensuring compliance with quality standards. This role offers full ownership of performance, with the autonomy to drive cost optimization and process improvements. Youll collaborate closely with central Control Tower & Process Excellence teams to enhance performance and delivery success. In addition, youll lead efforts in workforce productivity, training programs, and engagement strategies to build a high-performing and retained team. What you will do : Oversee daily operations within processing centers to ensure timely and accurate customer order fulfillment at targeted service levels. Design, implement, and optimize storage, material handling, and order fulfillment processes to enhance efficiency and throughput. Ensure strict adherence to quality and compliance standards across all processing centers. Manage middle-mile operations, including fleet planning, route optimization, and trip assignment. Drive operational excellence to meet customer delivery timelines and improve delivery success rates. Own end-to-end financial performance of the processing centers. Identify and implement cost optimization initiatives to improve overall operational efficiency and profitability. Train, monitor, and enhance the productivity of processing center personnel through structured programs and KPIs. Develop and implement employee engagement strategies to ensure high retention rates of the workforce. What you will need : Strong understanding of warehouse and processing center workflows Experience in managing end-to-end order fulfillment and delivery processes Ability to drive process improvements and standardization Ability to enforce SOPs and audit processes for adherence Experience in training, supervising, and evaluating operational teams Strong focus on manpower planning, productivity, and retention. Ability to collaborate cross-functionally and manage escalation effectively Minimum 3 years of experience in Warehouse or Lastmile Ops.

Posted 1 month ago

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