Manager (eDiscovery or Document Review)

Job Title:

Location:

Experience: 5-8 Years

About the Role

Manager eDiscovery / Document Review

Key Responsibilities

• Manage and oversee all stages of the

  eDiscovery and document review lifecycle

  , from project initiation through delivery and closure.
• Act as the

  primary client contact

  , ensuring seamless communication, transparency, and superior client experience throughout the project.
• Conduct client kick-off meetings, define workflows, allocate resources, and set clear project milestones and deliverables.
• Collaborate with internal technical teams for

  data processing, hosting, and production

  activities.
• Oversee

  review workflows

  , quality checks, privilege and relevance assessments, and deliverable accuracy.
• Manage

  review platforms

  such as Relativity or other proprietary tools, including database setup, user management, searches, batch creation, and production sets.
• Provide analytical and strategic input on search term development, data promotion, and review methodologies.
• Conduct

  monthly invoice reviews

  , validate billing accuracy, and support financial reporting for assigned projects.
• Supervise and mentor review teams, ensuring adherence to best practices, deadlines, and client standards.
• Coordinate with global teams and provide shift handovers and updates to maintain continuity of client service.
• Participate in

  process improvement initiatives

  , contributing to workflow standardization and operational excellence across the eDiscovery function.

Required Qualifications

• Bachelor’s Degree

  in Law, Business, or related field.

• 5–8 years of experience

  in eDiscovery and Document Review, including

  at least 2–3 years in a managerial or supervisory role

  within a law firm, corporate legal department, or eDiscovery service provider.
• Strong understanding of

  eDiscovery processes

  including data collection, processing, hosting, review, and production.
• Hands-on experience with

  Relativity

  and other leading document review platforms.
• Proven ability to manage multiple projects simultaneously with strong attention to detail and quality.
• Excellent

  communication, leadership, and client management skills

  , with the ability to convey complex technical concepts clearly.
• Flexible to work in

  rotational shifts

  , supporting global teams and clients as required.

Preferred Qualifications (Good to Have)

• Certifications

  in eDiscovery or document review platforms (e.g., CEDS, Relativity Certified Administrator / Review Specialist).
• Prior experience managing large-scale, multi-jurisdictional review projects.
• Exposure to litigation, compliance, and regulatory investigations.