For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability.In our journey, we are looking for talented individuals who can lead us on this mission.Would you like to be a part of the adventure?We have a role in the
Professional Products Division
for the role of
Manager – E-Commerce
. You come with a relevant experience of
4 to 6 years
. In this role, you will work very closely with the PPD Brands in formulating the E-Commerce strategy for them. The location of the job will be
Mumbai.
Job Responsibilities
- Lead and negotiate annual agreements with Ecommerce partners
- Develop plan, KPI and Goals to achieve for each Ecommerce partner
- Define and implement Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales,…)
- Identify new ecommerce trends and opportunities for business growth and implement action plans
- Prepare and present products proposals to future and current Ecommerce partners
- Handle specific sales events thanks to collected information from marketing department to enhance brand’s visibility and improve sales performance
- Analyze and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities
- Ensure E-commerce benefits all, i.e. drives consumers and revenues to salons
Key Deliverables
- Business delivery of turnover and market share as agreed
- Aligned profitability of the Ecommerce channel
- Excellence in execution to drive superior customer experience
- Drive efficiency and effectiveness for all media and promotional campaigns
- Building a strong Ecommerce team and upskilling all key stakeholders in terms of their understanding of the new channel and its drivers
Key Competencies
- A confident and articulate communicator capable of inspiring strong collaboration
- Build and manage relationships
- Ability to manage simultaneous projects and meet deadlines
- Business results oriented: ability to perform, to budget and manage forecast
- Proactive, positive and innovative mind
- Strong analytical, problem solving and project management skills
- Attention to detail and complex processes
- Understanding of digital and tech is the key
Key Relationships
- Internal Stakeholders – sales planning, digital and brand marketing, supply chain, finance, global and zone ecommerce teams
- External Stakeholders –Category teams, e-tailer marketing and content teams, supply chain and finance teams
Education
L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.