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Manager - Digital Merchandising Analyst

Manager - Digital Merchandising Analyst

PepsiCo

6 years

0 Lacs

hyderabad telangana india

Posted:1 day ago| Platform:

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Skills Required

merchandising publishing engagement support training management configuration integration content governance reports sql technology

Work Mode

On-site

Job Type

Full Time

Job Description

Overview

Social Publishing & Engagement Analyst

Responsibilities

The purpose of this role is to provide operational support for Sprinklr’s Social Publishing and Engagement (SP&E) platform which includes training, access management, platform configuration, communications, and integration with other platforms among others. The SP&E Team rolls up into the Content Engine capability within Creative Solutions; at the same time, the SP&E analyst is part of a global team that assists all sectors and categories interacting with internal external partners such as creative agencies. The main objective of this role is to partner with IT to support and foster the adoption of Sprinklr and at the same time strengthen the governance of Social Publishing & Engagement activities.

Qualifications

+6 years experience using Sprinklr, ideally Social Publishing module
Business-level proficiency in English
Experience designing and producing reports and dashboards
Basic SQL skills
Experience working and collaborating with internal and external stakeholders such as technical teams, agencies and marketers
Highly organized and responsive, with the ability to deliver tight SLA deadlines
Ability to anticipate and balance the needs of multiple stakeholders.
Resourceful to solve technology and stakeholder problems
Experience running change management activities such as trainings and process documentation

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Manager - Digital Merchandising Analyst