Manager - Client Services

10 years

0 Lacs

Posted:20 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking a highly experienced Manager - Client Services with a strong background in client engagement and account management in the healthcare/pharmaceutical sector. The candidate will act as a strategic partner to our clients, ensuring smooth delivery of solutions and client satisfaction.

Key Responsibilities:

  • Manage end-to-end client relationships and engagement across multiple accounts
  • Understand client needs and provide tailored business solutions
  • Monitor performance and ensure timely delivery of services
  • Collaborate with cross-functional teams to drive client value
  • Manage escalations and ensure high satisfaction scores

Key Skills:

  • Client Engagement
  • Account Management
  • Excellent Communication
  • Stakeholder Management

Qualifications:

  • Bachelor's/Master's degree in Life Sciences, Healthcare, or Business
  • 10+ years of client services/account management experience in the healthcare domain


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Mazo Solutions
Mazo Solutions

Information Technology

Tech City

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