Manager - Client Services

Role Overview: As the Manager - Client Services, you will be a highly experienced individual with a proven background in client engagement and account management within the healthcare/pharmaceutical sector. Your role will involve serving as a strategic partner to clients, focusing on delivering solutions effectively and ensuring client satisfaction. Key Responsibilities: - Manage end-to-end client relationships and engagement across various accounts - Identify and address client needs by providing customized business solutions - Monitor performance metrics to ensure timely service delivery - Collaborate with cross-functional teams to enhance client value - Handle escalations while maintaining high satisfaction scores Qualifications Required: - Bachelor's or Master's degree in Life Sciences, Healthcare, or Business - Minimum of 10 years of relevant experience in client services and account management within the healthcare industry Additional Company Details: Not provided in the Job Description.,