Manager - Channel Management

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About Emeritus

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

This position is responsible for developing assigned territory to grow new channels. The TM will work closely with the Head of Channel Development CD and Regional channel management.

Role & responsibilities:

• Help create the channel framework and market entry strategy
• Act as a single point of contact for new channel development i.e. Authorized Enrolment Partner (Channel Partner) development-related activity in the territory.
• Responsible for the identification & sign-up of the Authorized Enrolment Partner (Channel Partner) i.e. Channel as per the agreed process, terms and conditions.
• Conduct due diligence with prospective Channel Partner partners and work with legal to get development agreements finalised and signed.
• Manage and support all phases of the Authorized Enrolment Partner (Channel Partner) development process. This includes market planning, business planning, site selection & approval, manpower onboarding, and the launch of projects from inception. Ensure that the Channel Partner complies with legal and statutory policies and procedures
• Attain planned Channel Partner development timely new Channel Partner openings for the territory. Ensure the handover of the onboarded Channel Partner to the channel management team as per the stated Service Level Agreements (SLAs)
• Ensure all Channel Partner Development activity in the territory covered is compliant and consistent with all related processes and policies, including Channel Partner Development Approval Committee requirements.
• Support Channel Partner Development Team as needed in planning, business review, and ad hoc projects.

Key skills & qualifications:

• Commercial acumen, able to ensure the business delivers growth and profit for us and a return for our partners.
• Strong communication and interpersonal skills, able to persuade and influence people. Comfortable making decisions evaluating options and considering long-term consequences.
• Strong planning and organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision.
• Adaptability and flexibility, able to respond quickly to changing demands, processes and information.
• Achievement orientation. Has the drive to succeed, not just for self but for team and company.
• Impact and influence. Persuade and positively influence customers, team and senior management.
• This position requires extensive travel.

Experience:

• Minimum 7 years of work experience in sales and channel development
• Preferably from Education/ Training, BFSI, Real estate, Telecom, Retail or consumer goods & services, new age industries
• Exposure to Distance Education will be an added advantage.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.