Manager, Campaign Solution Architect

NOVARTIS

5 - 10 years

20 - 25 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

automation data analysis hp data protector pharma cloud healthcare issue resolution json salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Manager, Campaign Solution Architect is responsible for architecting new solutions within Marketing Cloud. The Solution Architect will gather all requirements, design the solution, and coordinate the build and QA of the solution
The Technical Architect is responsible for recommending solutions within Marketing Cloud. The Technical Architect will work with Novartis Technical teams to build the solution per the agreed upon blueprint/requirements including any out of the box configuration, custom code (eg, AMPScript, JSON, etc) and will serve as the general technical expert on the platform.

Key Responsibilities

Conducts requirements gathering, blueprinting, and work with Novartis Technical teams to delivery of solutions and technologies to meet Customer s business goals and requirements.
Create and update solution blueprint documentation
Enhance overall solution design, data analysis, workflow, and reporting
Support Customer with end-to-end testing of Cloud Page submissions or APIs from Customer hosted web forms eg, Lead Gen/Enrollment pages
Collaborate with Novartis Technical teams for any identified integration or platform implementation needs
Work with Novartis Technical teams to build, test, and deliver the technical solution(s) identified in the Program Roadmap
Work with Novartis Technical teams to develop custom features and other capabilities with Marketing Cloud Services and execute other technical projects as needed to align with the Program Roadmap
Create automated campaigns
Complete ad-hoc technical development and recommendations
Support Customer with end-to-end testing of Cloud Page submissions or APIs from Customer hosted web forms eg, Lead Gen/Enrollment pages
Collaborate with Novartis Technical teams for any identified integration or platform implementation needs

Essential Requirements

BTech / Masters in Technology or Masters in Business Administration.
5+ Years of work experience in Salesforce Marketing Cloud Services architecture and projects. Overall, 10+ Years of hands-on experience in Salesforce Marketing Cloud Services
Salesforce Marketing Cloud Certifications (eg, Marketing Cloud Developer, Marketing Cloud Consultant) are required
Proficient in AMPScript, JSON, and Marketing Cloud components (Email Studio, Journey Builder, Automation Studio, Cloud Pages, Data Extensions).
Skilled in building and delivering Marketing Cloud solutions and translating business requirements into technical solutions.
Effective teamwork with cross-functional teams.
Strong diagnosis and technical issue resolution abilities.
Excellent verbal and written communication skills, with the ability to explain technical details to non-technical stakeholders.
Familiarity with GDPR and other data protection regulations.
Experience in the pharmaceutical or healthcare industry and familiarity with other Salesforce products.
Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage

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