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Air India Limited
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Manager Cabin Crew Welbeing

Manager Cabin Crew Welbeing

Air India Limited

3 - 7 years

0 Lacs

haryana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

collaboration liaison retention programs administrative support operational support roadshows crew wellbeing engagement programs feedbackdriven initiatives crossfunctional alignment operational needs management base transfers management reduction in long nonavailability timely assistance camaraderie building exceptional service standards safety standards operational goal alignment recognition programs diversity programs wellness programs workplace positivity programs reduction in controllable long nonavailability base transfer requests management moraleboosting initiatives performance data analysis engagement strategies integration company objectives alignment pol

Work Mode

On-site

Job Type

Full Time

Job Description

As a Crew Engagement Manager, your role is crucial in fostering a culture of collaboration and crew well-being through various initiatives. Your key responsibilities will include: - Foster a culture of collaboration and camaraderie among cabin crew to ensure a motivated team dedicated to exceptional service and safety standards. - Serve as a bridge between crew members and management, addressing concerns while aligning operational goals with crew well-being and engagement. - Design and execute engagement programs centered around retention, recognition, diversity, wellness, and workplace positivity, along with providing necessary administrative and operational support. - Drive the reduction of controllable long non-availability instances and handle base transfer requests in accordance with operational headcount requirements. - Develop morale-boosting initiatives based on crew feedback and performance data, integrating engagement strategies into broader company objectives. - Conduct roadshows to promote crew engagement, well-being, and policy awareness across bases and AITA. - Supervise crew well-being procedures and offer timely support and assistance to crew members as required. In terms of qualifications, the minimum educational requirements for this role include a Bachelor's degree in aviation management, Business Administration, or a related field. A Master's degree in aviation management, Business Administration, or a related field is preferred. When it comes to experience, you should have prior experience as cabin crew, with a minimum of 3 years in a lead crew role. Additionally, a minimum of 5 years of experience in a ground role, specifically managing employee well-being, is necessary for this position.,

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Manager Cabin Crew Welbeing