Manager - Business Strategy

Role Overview: KaptureCX is an enterprise-grade customer experience platform that assists businesses in providing efficient and intuitive support. As a well-funded SaaS company with a solid product-market fit, we are now in a phase of rapid growth, with the sales team playing a crucial role in driving this momentum. We are looking for bright and ambitious individuals to contribute to shaping the future of customer experience. Key Responsibilities: - Partner with enterprise clients to identify CX challenges and provide transformative insights. - Stay updated on trends, competitors, and opportunities in the CX domain. - Create impactful business documents like strategic roadmaps and product pitches. - Develop and execute go-to-market strategies for new and existing products based on market and customer feedback. - Collaborate with various teams to align on goals and work towards achieving them. Qualifications Required: - Strategic thinking skills and a proactive approach. - Ability to engage with customers and CXOs effectively. - Quick understanding of enterprise sales dynamics and adeptness in managing B2B sales intricacies. - Adaptability to change and ambiguity. - Effective communication, strong presence, persuasive abilities, and solid people skills. - Autonomy, problem-solving skills, and willingness to take ownership of unstructured challenges. - Willingness to travel for important customer meetings, workshops, and sales engagements. Additional Company Details: Joining KaptureCX offers a fast-track opportunity for regional leadership roles focused on revenue generation. You will work closely with the founders, GTM heads, and CX Heads, providing a high-impact role in the company's growth journey. Competitive compensation and an exciting product addressing critical issues for India's largest enterprises await you. The company culture emphasizes autonomy, transparency, and performance-oriented approach, avoiding micromanagement. If you are seeking a role where your contributions directly influence growth and innovation, KaptureCX is the place for you.,