Manager - Business Strategy

As an enterprise-grade customer experience platform, KaptureCX is dedicated to assisting businesses in delivering efficient and intuitive support through the utilization of AI, deep integrations, and automation. With a solid product-market fit and being well-funded, KaptureCX is now in a phase of rapid growth, where the sales team plays a crucial role in driving momentum. In this role, your responsibilities will include: - Partnering with enterprise clients to identify and address their CX challenges, offering transformative insights - Staying updated on trends, competitors, and opportunities in the CX domain - Creating impactful business documents like strategic roadmaps and product pitches - Developing and executing go-to-market strategies for new and existing products based on market and customer feedback - Collaborating with various teams to align on overarching goals and work towards achieving them effectively The ideal candidate for this position is a team player with strategic thinking skills and a proactive approach. You should be adept at engaging with customers and CXOs in various settings, possessing a quick understanding of enterprise sales dynamics and managing B2B sales intricacies. Being adaptable to change and ambiguity is crucial, along with effective communication, persuasive abilities, and solid people skills. Autonomy, problem-solving, and willingness to take ownership of unstructured challenges are key traits. Additionally, readiness to travel for important customer meetings, workshops, and sales engagements is expected. Joining KaptureCX offers a fast-track opportunity for regional leadership roles focused on revenue generation, working closely with founders, GTM heads, and CX Heads. Competitive compensation and an exciting product addressing critical issues for India's largest enterprises await you. KaptureCX provides a transparent, performance-oriented culture emphasizing autonomy and eschewing micromanagement. If you seek a role where your contributions directly influence growth and innovation, this opportunity is tailor-made for you.,