Manager - Business Information Systems(BIS)

7 - 10 years

12 - 15 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Manager BIS

efficient and data-driven business operations aligned with organizational goals.

Role & responsibilities:

  • Oversee administration, maintenance, and enhancement of CRM, ERP, and real estate tech platforms, ensuring data integrity, security, and seamless integration including APIs for lead and partner portals.
  • Analyze business and user requirements to customize or upgrade systems improving cross-departmental workflows and user adoption.
  • Generate comprehensive reports on marketing spends, including digital advertising costs, cost per lead (CPL), and cost per mile (CPM).
  • Track and analyze digital lead generation metrics to evaluate campaign effectiveness and optimize marketing ROI.
  • Design and implement MIS frameworks for sales, pricing, lead tracking, and operational metrics reporting.
  • Maintain oversight of leads from multiple channels, including Salesforce CRM, ensuring timely follow-up and accurate data capture.
  • Develop strategic plans aligned with business objectives and market opportunities.
  • Conduct market and internal analyses to identify opportunities for growth and process improvement.

Preferred candidate profile:

  • Bachelors/Masters degree in Business, IT, Marketing, or related disciplines.
  • 710 years of experience in business systems management, MIS, or digital marketing reporting, preferably in real estate.
  • Proven skills in CRM/ERP administration, marketing metrics analysis, and strategic business planning.
  • Expertise in CRM (Salesforce preferred), ERP systems, digital marketing analytics, and MIS reporting.
  • Strong analytical, strategic thinking, and project management capabilities.
  • Effective communication and collaborative skills to engage cross-functional teams and external partners.

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