Managed Services Associate, Research Office Global

Job Description: Huron helps its clients drive growth, enhance performance, and sustain leadership in the markets they serve. Collaborating with education organizations to develop strategies and implement solutions that enable transformative change. Empowering clients to drive innovation, create sustainable funding streams, and deliver better student outcomes. In your role as a Managed Services Associate at Huron, you will be joining a vibrant cross-shore team responsible for executing a portion of the overall Research Office portfolio. You will expand on your existing research foundation and collaborate with team members to propose unique solutions for a wide range of clients across the research industry. Your responsibilities will include developing coverage analysis reports, study budgets, study calendars, and other clinical trial documentation. You will gain experience with CRM tools, proprietary Huron Research Suite technology, clinical research protocols, and workflow facilitation in regulatory areas of the business. Responsibilities: - Managing your workload across multiple clients and ensuring target dates are met - Supporting Client Leads by preparing and managing client communications - Supporting Client Leads through Quarterly Report generation and updates - Protocol review and interpretation to support Coverage Analysis and Calendar Builds - Providing leadership for the Analyst team and supporting their development and growth - Analyzing workflows across various clients to identify escalation points - Engaging in continuous improvement efforts to solidify foundations for growth - Collaborating with internal team members during projects, including presenting key takeaways, communicating project updates, and organizing overall project logistics - Updating workplans to support overall project execution Core Qualifications: - Bachelor's degree required - 3-5 years relevant workflow execution or process improvement experience in a team-based environment within research operations - Experience within clinical research or sponsored awards is a plus - Proficient in Microsoft Office (Word, PowerPoint, Excel) - Eagerness to engage in ongoing professional development and apply skills in the workplace to foster a continuous improvement environment - Familiarity with clinical trials policy, research billing rules, and regulatory compliance - Experience with clinical trials management systems - Strong written and verbal English skills - Effective critical thinking, problem-solving, and analytical skills; attentive to detail - Capable of maintaining a 34-hour overlap with US Eastern Time - Located in or near Bangalore; role requires individual in the office,