Managed Services Apprentice

Job Description: What You’ll Do Depending on your learning path and team needs, you will: Learn to monitor, troubleshoot, and support the N4 Terminal Operating System (TOS) and its supporting ecosystem. Assist with EDI message configuration, deployment, and basic troubleshooting. Support BI solutions and dashboards using tools like Power BI or Crystal Reports. Gain exposure to cloud-based and on-prem IT infrastructure, including networks, servers, and databases. Participate in customer support activities, helping resolve incidents within defined SLAs. Shadow experienced engineers and gradually take ownership of specific repeatable tasks. Document solutions, contribute to knowledge bases, and improve internal processes. Be part of an on-call/shift rotation over time as you gain experience. Who You Are A recent graduate or early-career professional with a diploma or degree in Computer Science, IT, Engineering, or related fields. Passionate about tech and eager to learn. Curious about systems, data, and problem-solving. Comfortable working in a fast-paced, customer-facing environment. Strong communicator with good written and verbal English skills. Bonus if you’ve dabbled in Infrastructure, Linux, Python, Networking, or Power BI – but not a must. Why Join Us Structured onboarding & mentorship with real-world exposure. Rotational experience across key Managed Services disciplines – from apps to infra. Opportunities to grow into specialized roles in Application Support, EDI, BI, or Infrastructure. A chance to be part of a global team that keeps the world’s supply chain running. Long-term career growth in a company that values people, performance, and purpose. We’re Looking For People Who... Ask “why” and “how” often. See challenges as opportunities. Thrive in team environments but can work independently too. Care about doing things right, not just fast. Who You Are A recent graduate or early-career professional with a diploma or degree in Computer Science, IT, Engineering, or related fields. Passionate about tech and eager to learn. Curious about systems, data, and problem-solving. Comfortable working in a fast-paced, customer-facing environment. Strong communicator with good written and verbal English skills. Bonus if you’ve dabbled in Infrastructure, Linux, Python, Networking, or Power BI – but not a must. Why Join Us Structured onboarding & mentorship with real-world exposure. Rotational experience across key Managed Services disciplines – from apps to infra. Opportunities to grow into specialized roles in Application Support, EDI, BI, or Infrastructure. A chance to be part of a global team that keeps the world’s supply chain running. Long-term career growth in a company that values people, performance, and purpose. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less