Managed Service Operations Analyst II

**Job Description** **Role Overview:** As a Managed Service Operations Analyst II at FIS, you will be part of a team that provides end-to-end cash reconciliation for CDO/CLO products. You will be responsible for investigating cash breaks, preparing reports for internal and external reporting, and forming partnerships with clients oversight & control groups, trading desks, and client services to ensure contractual commitments are executed efficiently. Your role will focus on continuously improving services, the control environment, and enhancing the overall client experience. **Key Responsibilities:** - Work on CDO/CLO Products, performing end-to-end cash reconciliation for CLO deals - Investigate cash breaks and collaborate with functional teams - Prepare reports for internal and external reporting - Circulate manual documents - Partner with clients oversight & control groups, trading desks, and client services to ensure adherence to Standard Operating Procedures, Risk & Control Framework, and Service Level Agreements - Contribute to improving day-to-day services, the control environment, and enhancing the overall client experience **Qualifications Required:** - Bachelor's Degree in Commerce - 5-8 years of experience in financial services, preferably Syndicate loan operations (CDO/CLO) with a good understanding of cash flow and reconciliation - Domain knowledge of financial products like Syndicate Loans, CLO, CDO, Bonds, Bank loans, MBS - Hands-on experience in reconciliation (Cash, Stock), trade processing, and settlements - Strong understanding of Capital markets, Reconciliation (Assets, Cash), Portfolio Accounting, Security Setups - Strong written and verbal communication skills **Additional Details:** FIS, with a 50-year history in the financial services industry, is the world's largest global provider dedicated to financial technology solutions. Headquartered in Jacksonville, Florida, FIS has over 53,000 employees worldwide serving more than 20,000 clients in over 130 countries. FIS offers a competitive salary and benefits, a variety of career development opportunities, and a commitment to privacy and security in handling personal information.,