Job
Description
Role Overview: Homeward is looking for a Maintenance Coordinator to play a crucial role in overseeing the day-to-day maintenance, upkeep, and utility services of properties under Homeward's ownership. As a proactive and organized individual, you will be responsible for coordinating various maintenance activities efficiently, serving as a central point of contact between vendors and internal stakeholders. This role offers the opportunity to be part of a dynamic team and contribute to the success of property management operations. Key Responsibilities: - Manage scheduling and activation of lawn and pool services, ensuring timely and quality service delivery including tasks like mowing, fertilizing, cleaning, and chemical balancing. - Update schedules based on seasons, weather, and property needs, and respond swiftly to emergency maintenance, prioritizing and coordinating timely resolutions. - Ensure activation and ongoing maintenance of essential utilities such as water, gas, and electricity, handling service contracts, troubleshooting issues, and ensuring uninterrupted service and accurate billing. - Review vendor work through images/documentation, enforce quality standards, address deficiencies, maintain vendor performance records, and require rework when necessary. - Track maintenance activities and vendor performance to ensure timelines and standards are met, set quality benchmarks, and take corrective action as needed. - Act as the main point of contact for vendors, maintaining strong relationships, providing regular updates and reports to internal teams and leadership on maintenance status and vendor performance, and resolving maintenance-related questions promptly. Qualifications Required: - Precision in reviewing vendor work, inspecting tasks, and verifying invoices to meet high standards. - Strong urgency and prioritization skills, especially in handling emergencies and minimizing disruptions. - Excellent verbal and written communication skills to coordinate with vendors, teams, and stakeholders effectively. - Ability to manage multiple tasks including scheduling, vendor coordination, and emergency response efficiently. - Quick thinker with the ability to resolve issues like vendor changes or scheduling conflicts on the fly. - Dedication to delivering timely, professional service to both internal teams and external partners. - Comfortable adjusting to changing conditions, emergencies, or shifting priorities. - Ability to work well independently and collaboratively across departments and with external vendors.,
