M365 Migration Specialist

Job Summary

We are seeking an experienced M365 Migration Specialist to lead and support end-to-end migrations from various platformsincluding Google Workspace (G-Suite), IMAP, POP, and hybrid environmentsinto Microsoft 365. The ideal candidate will have strong hands-on experience in OneDrive, Exchange Online, SharePoint Online, and M365 administration, with the ability to plan, execute, troubleshoot, and document complex migration projects.

Key Responsibilities:-

Migration Planning & Execution

• Lead and execute migrations into Microsoft 365 from platforms such as:
• Google Workspace (G-Suite) to M365
• IMAP to Exchange Online
• POP mail migrations
• Hybrid Exchange migrations (On-prem to M365)
• Plan migration schedules, assess data volumes, and design migration strategies based on client requirements.
• Configure migration tools (e.g., Microsoft Migration Tools, BitTitan, Quest, SkyKick, etc.).
• Perform mailbox, contacts, calendars, and file migrations to OneDrive, SharePoint, and Exchange Online.
• Validate data integrity and ensure minimal downtime during cutover or staged migrations.

Administration & Configuration

• Manage and configure Microsoft 365 services: Exchange Online, OneDrive, Teams, SharePoint.
• Configure Gsuite/Google Workspace settings required for migration (API access, service accounts, permissions).
• Implement identity and access management, including Azure AD, SSO, MFA, and security best practices.
• Troubleshoot DNS, MX records, mail flow issues, and authentication challenges.

Support & Troubleshooting

• Provide L2/L3 technical support during and after migrations.
• Resolve issues related to mailbox sync, throttling, permissions, and user access.
• Assist end users with OneDrive setup, Outlook configuration, and data verification.

Documentation & Communication

• Prepare and maintain migration runbooks, technical documentation, and reports.
• Communicate project status, risks, and timelines to stakeholders.
• Provide user training and onboarding assistance for Microsoft 365 tools.

Required Skills & Experience

• 2-7+ years of experience in Microsoft 365 administration and migrations.
• Hands-on experience migrating from:
• Google Workspace (G-Suite)
• IMAP/POP mail systems
• Hybrid (Exchange On-Prem to Exchange Online)
• Strong knowledge of OneDrive for Business, SharePoint Online, and Exchange Online.
• Understanding of email routing, DNS, SPF, DKIM, DMARC, and mail flow configurations.
• Familiarity with migration tools such as BitTitan MigrationWiz, Quest, SkyKick, or Microsoft native tools.
• Solid understanding of Azure AD, user provisioning, and identity management.
• Excellent troubleshooting, analytical, and communication skills.