Job
Description
Job Title : Sales Manager / Senior Manager / AGM MICE Sales Department : Sales & Marketing MICE (Meetings, Incentives, Conferences, and Exhibitions) Location : Mumbai Reporting To : Head of MICE / Director Sales Industry : Travel, Tourism & Hospitality Job Summary: We are seeking a highly driven and experienced professional to lead and expand our MICE (Meetings, Incentives, Conferences & Exhibitions) business. The ideal candidate will be responsible for developing and implementing sales strategies to grow corporate accounts, increase revenue, and build long-term partnerships with clients across industries. Key Responsibilities: Sales & Business Development • Identify and develop new business opportunities in the MICE segment across domestic and international markets. • Generate leads and convert them into confirmed MICE bookings. • Prepare and deliver compelling proposals and presentations to clients. • Collaborate with marketing to create campaigns targeting corporate clients. Client Relationship Management • Build and maintain strong relationships with corporate clients, event planners, associations, and agencies. • Ensure high levels of client satisfaction through personalized service and attention to detail. • Handle client queries, complaints, and feedback in a professional and timely manner. Event Planning & Coordination • Work closely with operations and service delivery teams to ensure seamless execution of MICE events. • Coordinate with Contracting Team for hotels, airlines, sightseeing and other activitiess. • Participate in pre-event briefings and post-event debriefs. Strategic Planning & Reporting • Develop and execute annual sales plans and revenue targets. • Monitor market trends, competitor activities, and customer preferences to adjust sales strategies. • Provide timely reports on sales performance, forecasts, and budgets. Key Skills & Competencies: • Strong network of corporate and industry contacts. • Excellent communication, presentation, and negotiation skills. • In-depth understanding of MICE industry trends and travel products. • Proficient in MS Office; knowledge of CRM tools is a plus. • Ability to multitask and work under pressure in a target-driven environment. Qualifications & Experience: • Bachelors degree (preferably in Business, Hospitality, Travel, or Marketing); MBA preferred. • 512 years of relevant experience in MICE sales, with proven revenue generation record. • Experience with both domestic and international destinations is a must • Experience working with DMCs, hotels, and travel logistics preferred. Travel Requirements: Willingness to travel for client meetings, site inspections, and events as required (domestic and international).
