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5.0 years
0 Lacs
India
On-site
Bachelor's Degree Gautam Buddha Nagar 5-8 years Onsite Openings : 2 Job Profile: Key Responsibilities: Define and execute comprehensive test plans, test cases, and test scripts for e-commerce applications (web & mobile) Perform manual and automated testing across UI, API, backend systems, and third-party integrations Lead regression, smoke, sanity, UAT, and production validation cycles Create and maintain detailed QA documentation including test cases, bug reports, test summaries, and release notes Collaborate with product, development, DevOps, and customer success teams to ensure quality deliverables Analyze business and technical requirements and ensure proper test coverage Own and improve QA processes, tools, and best practices Identify gaps and potential improvements in software quality and system performance Mentor junior QA team members Required Skills & Experience: 5+ years of experience in QA, with at least 2+ years in the e-commerce domain (B2B, B2C, marketplace, or retail) Strong hands-on experience with manual testing and automated tools like Selenium, Postman, JMeter, or Cypress Proficient in writing and maintaining test documentation: test cases, requirement traceability matrices (RTM), bug reports, and release documents Working knowledge of SDLC/STLC, Agile/Scrum methodologies, and defect management tools (JIRA, TestRail, Zephyr, etc.) Good understanding of e-commerce workflows: cart/checkout, order management, promotions, payments, logistics, etc. Solid understanding of REST/SOAP APIs and backend validation Strong communication skills (written and verbal) and experience collaborating with cross-functional teams Skills: Cloud Platforms, Automation Testing Frameworks, CI/CD Pipeline Integration, Test Planning and Strategy, Defect Tracking and Management, Security Testing Fundamentals, Containerization Concepts, API Testing, Performance Testing, SQL
Posted 23 hours ago
5.0 years
0 Lacs
Noida
On-site
About Aeris: For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Position Title: Senior Software Engineer Experience Required: 5 to 8 years Job Description We are seeking an experienced Frontend Software Development Engineer to join our dynamic engineering team. In this senior-level role, you will play a key part in designing, developing, and optimizing high-performance, scalable, and user-friendly web applications. You’ll collaborate closely with product managers, designers, and backend engineers to deliver exceptional user experiences Key Responsibilities Design and build responsive, reusable, and maintainable UI components using modern JavaScript frameworks such as React and Next.js. Optimize web applications for performance, scalability, and accessibility, ensuring a seamless experience across devices and browsers. Write clean, modular, and testable code, adhering to industry best practices. Conduct code reviews, mentor team members to ensure high-quality deliverables. Collaborate cross-functionally with Product Managers, Designers, and Backend Engineers to deliver user-centric features. Implement unit and integration tests, debug issues, and maintain robust, bug-free applications. Stay updated with emerging front-end technologies and propose innovative solutions to enhance the product. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives. Required Skills & Qualifications 5+ years in front-end development with a track record of delivering complex web applications. Strong proficiency in React.js, Next.js, JavaScript (ES6+), and TypeScript. Strong experience with monorepos, micro frontends, or front-end architectures Strong understanding of responsive design, cross-browser compatibility, and accessibility standards (WCAG) Experience with HTML5, CSS3, and modern styling tools like CSS Modules, Tailwind CSS, and Styled Components Proficient with state management libraries such as Redux, Zustand, or Context API Rendering Experience with SSR, SSG, and client-side rendering. Knowledge of RESTful APIs and GraphQL. Testing Experience with Jest, React Testing Library, or Cypress. Build Tools & CI/CD Proficiency with Webpack, Vite, GitHub Actions, npm, Yarn Familiarity with cloud platforms (e.g., AWS, Azure, GCP) Education Bachelor's degree in computer science, Engineering, or a related technical field — or equivalent practical experience. Aeris is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. As part of our hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. F21cCszj8b
Posted 23 hours ago
5.0 years
2 - 8 Lacs
Noida
On-site
Posted On: 14 Aug 2025 Location: Noida, UP, India Company: Iris Software Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description 5-8 Years’ experience Java developer with hands-on experience in Spring boot, Micro services understand basics of cloud. Knowledge of react will be added advantage Good communication skills & Stakeholder Management skills Mandatory Competencies Beh - Communication Programming Language - Java Full Stack - Core Java (java 8+) Programming Language - Java Full Stack - Spring Framework Middleware - API Middleware - Microservices Perks and Benefits for Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 23 hours ago
0 years
0 - 0 Lacs
India
On-site
Job Title: Marketplace Executive Location: Lucknow Job Type: Full-Time Experience: 3–6 months (E-commerce Marketplace Management) Industry: E-commerce / Retail / FMCG / Fashion / Home Décor (customize as per your brand) Salary: ₹6,000 – ₹8,000 per month Job Summary: We are looking for a detail-oriented and proactive Marketplace Executive to manage our presence across major e-commerce platforms like Meesho, Amazon, and Flipkart . You will be responsible for handling product listings, maintaining inventory, ensuring timely order processing, managing returns/refunds, and supporting marketing efforts to boost visibility and sales. Key Responsibilities:Marketplace Store Management: Handle daily operations of Amazon, Meesho, and Flipkart seller accounts. Monitor and resolve listing errors, suppressed listings, or account health issues. Coordinate with support teams of respective marketplaces for quick resolutions. Product Listings & Catalog Management: Upload and manage product listings with accurate titles, bullet points, descriptions, and high-quality images. Conduct keyword research to optimize listings for better search visibility and ranking. Ensure all product variations (size, color, etc.) are correctly listed. Inventory & Order Management: Track inventory levels and coordinate restocking to avoid stockouts or overstocking. Process and dispatch orders on time, ensuring smooth logistics and delivery. Manage returns, refunds, and replacements as per marketplace policies. Pricing & Promotions: Monitor competitor pricing and adjust product prices strategically. Plan and execute promotional offers, discounts, and seasonal sales campaigns. Campaign Management & Performance Tracking: Run basic sponsored ads or promotions (especially on Amazon). Track key performance metrics like impressions, conversions, and ROI. Generate and share weekly performance reports. Coordination & Reporting: Work closely with the product, design, and warehouse teams for seamless execution. Maintain records and documentation of product uploads, SKUs, and inventory status. Requirements: 3–6 months experience in e-commerce marketplace operations (Amazon, Flipkart, Meesho, etc.). Good knowledge of product listing tools and marketplace dashboards. Strong attention to detail and analytical skills. Basic knowledge of Excel or Google Sheets. Excellent communication and coordination skills. Proactive and eager to learn new marketplace trends and tools. Share your resume on this no. 7985886831 or hr.fxretina@gmail.com Job Types: Full-time, Permanent Pay: ₹6,000.00 - ₹8,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: In person
Posted 23 hours ago
0 years
0 Lacs
India
On-site
Role Overview We are seeking an Application Specialist – Functional (SCM) for D365 to play a key role in optimizing and supporting the client's supply chain processes. You will work closely with stakeholders to improve and enhance the Microsoft Dynamics 365 Supply Chain Management (SCM) system. Key Responsibilities Work with business stakeholders to gather and define requirements for D365 SCM functionalities. Configure, customize, and optimize D365 SCM modules to meet business needs. Provide expert functional support for supply chain operations, including inventory, logistics, procurement, and warehouse management. Identify and implement process improvements within D365 SCM. Train and support users to ensure effective adoption of the system. Collaborate with technical teams to troubleshoot and resolve issues. Required Skills & Experience Extensive experience as a Functional Consultant/Specialist in Microsoft Dynamics 365 SCM . Strong understanding of supply chain processes, including procurement, inventory, logistics, and warehouse management. Ability to work closely with business teams to ensure optimal system functionality. Excellent analytical and problem-solving skills. Very strong English communication skills – both written and spoken. A team-oriented mindset , with the ability to collaborate across different functions. Completed basic training such as MB-300 and MB-330 Modules we want you to know: Procurement and sourcing Accounts payable Human resources Product information management Inventory Management General Ledger TAX Organization administration Fixed Assets Bonus: ISVs, extensions and experience, we would like you to have experience in: Exflow (Invoice handling tool) COMARCH (Invoice Sending, Receiving & Archiving) Workflow configuraton Integrations Data migration Local requirement experience from China & Taiwan Ready for your next career move? Explore opportunities at Co-Workertech.com Join our LinkedIn groups for updates on upcoming opportunities! Connect, collaborate, and thrive with industry leaders : Co-Worker Technology Co-Worker Renewable Energy Industry Jobs Follow us to stay updated on the latest news, insights, and exciting announcements from our company. 👉 Facebook 👉 Instagram Let's stay connected and grow together! 🚀
Posted 23 hours ago
0 years
1 - 1 Lacs
Greater Noida
On-site
Dispatch Operator is responsible for managing and directing the movement of goods, vehicles, or personnel within a designated service area. This role ensures the timely, efficient, and accurate delivery of services, maintaining effective communication with drivers, customers, and internal teams. Key Responsibilities: Scheduling and Coordination: Assign and schedule vehicles, drivers, or service teams to ensure timely deliveries or services. Monitor real-time movements of trucks or service units and adjust routes or schedules as needed. Communication: Act as the primary point of contact between drivers, customers, and internal teams (e.g., customer service, operations). Provide clear instructions and information to drivers and resolve issues that may arise during the transport or service process. Problem Solving: Handle unexpected delays, breakdowns, or accidents, making quick decisions to minimize service disruptions. Reorganize routes and schedules to accommodate changes in demand or circumstances. Tracking and Reporting: Use dispatch software or tracking systems to monitor the status of deliveries or services. Maintain records of dispatched orders, services performed, and any delays or issues. Customer Service: Ensure customer satisfaction by communicating arrival times, delivery status, or service updates. Address customer complaints or inquiries related to dispatch services. Safety and Compliance: Ensure all vehicles and operations are compliant with safety regulations and company policies. Track and report vehicle inspections, maintenance schedules, and driver logs. Team Collaboration: Work closely with warehouse personnel, operations staff, or field service teams to ensure proper scheduling and resource allocation. Required Skills and Qualifications: Strong communication skills, both written and verbal. Ability to multitask and work in a fast-paced environment. Familiarity with dispatch software, GPS tracking systems, and scheduling tools. Problem-solving skills and the ability to handle emergencies. Attention to detail and organizational skills. Ability to work under pressure and meet deadlines. Knowledge of industry regulations and safety protocols (varies by field). Education & Experience: High school diploma or equivalent required. Experience in dispatching, logistics, or a related field is preferred. Knowledge of the industry’s regulations and practices is an advantage Contact-9990261508 Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
Posted 23 hours ago
2.0 years
0 Lacs
Āl
On-site
What We Do: The TLM Group is a Distributor of Wi-Fi Networking and Consumer Technology Hardware. Established in 1997, TLM boasts a distribution portfolio of leading ICT brands including HP, Epson, Ubiquiti, MikroTik, TP-Link, RF-Elements, Aruba and many more. TLM is also a strategic investor in its logistics capabilities and has over 300,000sqft of world-class warehousing facilities in the Jebel Ali Free Zone, Dubai. What We’re Looking For: Job Summary: We are seeking a dynamic and well-organized HR PRO to manage end-to-end HR operations while handling all government relations and public relations (PRO) activities. The ideal candidate will have experience in HR processes, UAE labour laws, and visa processing, with strong interpersonal and coordination skills to ensure smooth employee and organizational compliance. Key Responsibilities: Human Resources (HR): Maintain and update employee records, HR databases, and personnel files. Process payroll, leave management, and attendance records. Ensure compliance with UAE labour laws and company policies. Assist in drafting HR policies, letters, and official documentation. Address employee grievances and provide HR support to staff. Public Relations Officer (PRO) Duties: Handle all government-related processes including visa applications, renewals, cancellations, and Emirates ID processing. Liaise with relevant government bodies (MOHRE, GDRFA, Immigration, Free Zone Authorities, etc.) for approvals and documentation. Manage trade license renewals, company registrations, and other corporate compliance requirements. Coordinate attestation, authentication, and translation of documents as required. Stay updated on changes in UAE labour, immigration, and business regulations. Qualifications Qualifications Skills: Bachelor’s degree in Human Resources, Business Administration, or related field. Minimum 2 years’ experience in combined HR PRO roles in the UAE. In-depth knowledge of UAE Labour Law, Free Zone, and Immigration procedures. Proficiency in MS Office and HR software/ERP systems. Excellent communication skills. Strong organizational skills with attention to detail. JAFZA or DMCC/JLT experience strongly preferred Recruitment experience is obviously a plus but not mandat Additional Information What We Offer: A great workplace environment with fun, energetic teammates An opportunity to be part of a fast-growing business that welcomes new ideas. Compensation and Commissions structure as per industry standards.
Posted 23 hours ago
5.0 - 8.0 years
1 - 4 Lacs
Noida
On-site
Key Responsibilities Order & Fulfilment Management Oversee the complete order lifecycle from confirmation to delivery. Coordinate with sales, warehouse, and logistics teams to ensure on-time, in-full order fulfilment. Monitor and improve operational KPIs such as turnaround time, delivery accuracy, and customer service levels. Logistics Planning & Coordination Manage inbound and outbound shipments, optimizing for cost, speed, and reliability. Resolve delivery issues and discrepancies in collaboration with suppliers, transporters, and internal teams. Ensure timely documentation and shipment tracking updates. Process & Systems Management Implement and refine operational workflows to improve efficiency and reduce errors. Utilize ERP and reporting tools to track performance and identify improvement areas. Coordinate with cross-functional teams to address operational bottlenecks. Team Leadership & Coordination Supervise operational staff, ensuring task clarity, accountability, and high performance. Provide training and guidance to enhance operational capabilities. Foster a culture of ownership, discipline, and problem-solving. Preferred Candidate Profile Bachelor’s degree in Operations, Supply Chain, Business, or related field (MBA preferred). 5–8 years experience in operations management, preferably in ecommerce, manufacturing, or B2B distribution. Strong track record of process optimization and operational problem-solving. Proficiency in ERP systems, MS Excel, and operational reporting. Excellent organizational, communication, and leadership skills Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Work Location: In person
Posted 23 hours ago
1.0 - 2.0 years
2 - 2 Lacs
India
Remote
Job Summary: We are looking for a dynamic and proactive HR Recruiter & Admin Executive to manage end-to-end recruitment processes and handle day-to-day administrative operations. The ideal candidate will ensure smooth hiring, employee engagement, and office management, contributing to both HR and administrative excellence. Key Responsibilities: Recruitment (HR) Source, screen, and shortlist candidates through job portals, social media, references, and internal databases. Schedule and coordinate interviews between candidates and hiring managers. Conduct initial HR interviews to assess suitability and cultural fit. Maintain and update candidate databases and recruitment trackers. Support onboarding and induction processes for new hires. Collaborate with hiring managers to understand job requirements and recruitment priorities. Administration Manage office supplies, stationery, and vendor coordination. Handle day-to-day office operations, including facility management.. Assist in organizing company events, meetings, and training sessions. Coordinate travel, accommodation, and logistics for employees when required. Requirements: Master’s degree in Human Resources, Business Administration, or related field. 1–2 years of experience in HR recruitment and/or administration. Strong communication and interpersonal skills. Proficient in MS Office (Word, Excel, PowerPoint) and recruitment portals. Ability to multitask and work in a fast-paced environment. Attention to detail, confidentiality, and problem-solving ability. Key Skills: Recruitment & Talent Acquisition Office & Vendor Management Employee Relations Time Management Coordination Skills Working Days - 5 day Working (Sat & Sun Fix Off) Salary - 18,000 to 20,000 Per Month Contact Details - 7987425441 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work from home Work Location: In person
Posted 23 hours ago
7.0 years
0 Lacs
Delhi, India
On-site
🚀 We’re Hiring – Executive Assistant to the Managing Director 📍 Location: Netaji Subhash Place and Kalkaji & Pitampura New Delhi 🕒 Timing: Mon–Sat | 10 AM – 7 PM 💼 Experience: 7+ Years 💬 Interview Mode: Face-to-Face ✨ About the Role This position entails a high level of strategic and operational responsibility, suited for a seasoned professional who thrives in a fast-paced corporate environment. As the Executive Assistant to the Managing Director 🔑 What You’ll Do: Time & Calendar Management: Efficiently manage the MD's schedule, appointments, and day-to-day priorities to maximize productivity. Data Management: Maintain and organize data, reports, and key documents with precision and accessibility. Communication & PR Coordination Travel & Accommodation: Handle all travel logistics including itinerary planning, visa arrangements, bookings, and reimbursements. Follow-Up Management: Act as the ‘execution steward’ ensuring that key actions across the SLT and board are completed on time. Share these information also Please share your Professional photograph. Please mention your height Please mention your DOB
Posted 23 hours ago
3.0 - 4.0 years
2 - 3 Lacs
Ghaziabad
On-site
Job Description Company Overview: MaxVolt Energy Industry Limited is a leading manufacturer of lithium-ion battery solutions, catering to both EV and ESS segments. With a commitment to innovation, quality, and sustainability, we are expanding our logistics team to support our growing operations. Job Title: Quality Engineer Function: Quality Assurance Location: Ghaziabad Description: The Quality Engineer is responsible for overseeing the quality processes within the manufacturing unit, ensuring that our products meet the highest standards of excellence. Education: Bachelor of Engineering (BE) Bachelor of Technology (B. Tech) in Electronics & Telecommunication (E&TC) or Electronics, Master of Engineering (ME) Master of Technology (M. Tech) Quality control certification is advantageous. Experience: 3-4 years of post-qualification experience in a manufacturing setup. Work Profile: Li-ion Battery Manufacturing Process, ESD, and Reliability Testing: Oversee the intricate processes involved in manufacturing lithium-ion batteries, ensuring adherence to quality standards and reliability testing protocols. Monitoring and Evaluating Internal Production Processes: Regularly assess and analyse internal production processes to identify areas for improvement and ensure efficiency and effectiveness in operations. Evaluating Final Output of Products: Scrutinise the final output of products meticulously to ascertain their quality and conformity to specified standards, ensuring only high-quality products are delivered to customers. Conducting Electrical Parameter Testing: Perform rigorous electrical parameter testing of final finished battery products according to the control plan, ensuring they meet stringent quality requirements. Preparing and Maintaining Quality Records: Thoroughly document quality-related data, including preparing and maintaining quality records, MIS for system audits, and comprehensive documentation to ensure traceability and compliance. Creating Documents: Develop essential documents such as procedure inspection plans, work instructions, and quality assurance specifications to provide clear guidelines and instructions for quality-related processes. Ensuring Material Availability: Coordinate closely with relevant departments to ensure timely availability of materials as per the dispatch plan, facilitating smooth production operations. Approving Incoming Materials: Conduct thorough inspections of incoming materials, confirming specifications, and conducting visual and measurement tests to ensure compliance, promptly rejecting and returning any unacceptable materials. Analysing Major Scrap :Utilise various quality control tools to analyse major scrap, determining appropriate containment and permanent action in collaboration with the Cross-Functional Team (CFT) to prevent recurrence. Active Participation in 5'S and QUALITY CIRCLE: Actively engage in 5'S and QUALITY CIRCLE initiatives to promote a culture of continuous improvement and quality excellence among team members. Conducting Process Audits: Conduct regular process audits as per the schedule devised by the team, identifying areas of non-conformance and implementing corrective actions to uphold quality standards. Monitoring Customer Complaints: Monitor and address customer complaints promptly, implementing corrective actions and driving continuous improvement efforts to enhance customer satisfaction and loyalty. Identifying Laboratory Equipment Requirements: Identify the need for laboratory equipment and follow up with procurement processes to ensure the availability of necessary resources for quality testing and assurance. Educating the Team: Provide comprehensive training and education to the team on various quality methodologies and tools such as Kaizen, 5S, Poka-yoke, Process audit, and Quality Tools, fostering a culture of continuous learning and improvement. Maxvolt Energy Industries Pvt Ltd is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage qualified individuals from all backgrounds to apply. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 23 hours ago
0.0 - 1.0 years
1 - 2 Lacs
India
On-site
Job Summary: We are seeking a digitally-savvy Junior Merchandiser to manage and optimize product listings on online B2B platforms. This role focuses on maintaining and enhancing the company’s digital product presence, ensuring accurate listings, timely updates, and smooth coordination between internal teams and buyers. Key Responsibilities: Create, manage, and optimize product listings on B2B platforms. Upload product images, descriptions, specifications, and pricing details. Respond to buyer inquiries and maintain communication via the platform. Coordinate with design, production, and logistics teams to get updated product information. Monitor competitors’ listings and suggest improvements. Analyze listing performance (views, clicks, inquiries) and prepare reports. Assist in digital catalog creation and content updates. Ensure timely response to sample and order requests. Maintain records of leads, orders, and customer feedback. Coordinate production teams to ensure timely delivery of goods. Support in product development and sampling process. Help prepare costing, pricing, and order sheets. Requirements: Bachelor's degree in Fashion, Textiles, Business, or a related field. 0–1 years of experience in merchandising, preferably in the garment or retail industry. Strong communication and interpersonal skills. Basic knowledge of fabrics, trims, and garment construction is a plus. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to multi-task, meet deadlines, and work in a fast-paced environment. Attention to detail and strong organizational skills. Career Path: This role is an entry-level position with potential to grow into roles such as Merchandiser , Senior Merchandiser , or Merchandising Manager depending on performance and experience. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Education: Bachelor's (Required) Language: English (Required) Location: Noida H.O, Noida, Uttar Pradesh (Required) Work Location: In person
Posted 23 hours ago
3.0 - 6.0 years
3 - 9 Lacs
Noida
On-site
Job Title: Assistant Manager – Client Servicing Location: Noida - Uttar Pradesh Company: Goyal Books Overseas Industry: Publishing / International Education / Export Experience Required: 3–6 years in client servicing, account management, or related roles Reports To: Manager – Client Servicing / Business Development Head Job Type: Full-Time About Goyal Books Overseas Goyal Books Overseas is a reputed name in the field of educational publishing and distribution, serving institutions, bookstores, and government agencies globally. With a legacy of over four decades, Goyal Books specializes in exporting Indian academic books and learning solutions across markets in Asia, Africa, the Middle East, and Latin America. Job Summary As Assistant Manager – Client Servicing , you will be responsible for managing and nurturing client relationships, ensuring smooth execution of orders, and supporting the sales and operations teams to deliver world-class service to our international clients. Your role is critical in maintaining client satisfaction, addressing queries, resolving issues, and ensuring timely deliveries. Key Responsibilities Act as the primary point of contact for assigned international clients. Understand client needs and ensure effective and timely communication with internal departments (Sales, Logistics, Inventory, and Accounts). Coordinate order processing, documentation, dispatches, and post-sales support. Ensure high levels of customer satisfaction through proactive follow-ups and issue resolution. Assist in proposal generation, quotations, and tender documentation where applicable. Maintain detailed records of client interactions, service issues, and resolution actions. Prepare regular reports on client activities, order status, and feedback. Support business development efforts by identifying upselling or cross-selling opportunities. Collaborate with the marketing team for client communication, feedback, and campaigns. Requirements Bachelor’s degree in Business Administration, International Trade, Marketing, or a related field. 3–6 years of experience in client servicing, preferably in publishing, exports, or B2B sales. Excellent communication and interpersonal skills, with a client-first mindset. Strong organizational skills with the ability to multitask and prioritize effectively. Familiarity with export documentation, order processing systems, and CRM tools. Proficiency in MS Office (especially Excel and Outlook). Ability to work in a fast-paced, deadline-driven environment. Preferred Qualifications Experience in dealing with international clients across regions such as Africa, the Middle East, or Latin America. Working knowledge of publishing industry practices or educational products. Knowledge of export processes, Incoterms, and shipping logistics. What We Offer Opportunity to work with a leading educational exporter Dynamic and collaborative work culture Career growth and professional development opportunities Exposure to international markets and business operations Job Type: Full-time Pay: ₹30,000.00 - ₹80,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person
Posted 23 hours ago
0 years
1 - 2 Lacs
India
On-site
Key Responsibilities Handle customer queries via phone, email, WhatsApp, and live chat in a prompt and professional manner. Assist customers with order tracking, returns, exchanges, and refunds . Resolve product-related queries by coordinating with internal teams (warehouse, logistics, product team). Maintain a polite, positive, and solution-oriented tone in all communications. Follow up on customer issues until resolution, ensuring 100% customer satisfaction . Log all interactions in the CRM system and keep customer records updated. Identify common customer concerns and share feedback with the marketing and operations teams to improve processes. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person
Posted 23 hours ago
5.0 - 8.0 years
2 - 8 Lacs
Noida
On-site
Posted On: 14 Aug 2025 Location: Noida, UP, India Company: Iris Software Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description 5-8 Years experience React developer with hands-on experience in React, Typescript, HTML, CSS Should be able to design applications Good communication skills & Stakeholder Management skill Location: Gurgaon, NAB office, 3 days WFO Mandatory Competencies User Interface - React - React User Interface - Typescript - Typescript Programming Language - .Net Full Stack - HTML CSS Beh - Communication Perks and Benefits for Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 23 hours ago
3.0 years
0 Lacs
Noida
On-site
Job Summary The Warehouse Manager will be responsible for overseeing the efficient receipt, storage, and dispatch of goods. This role ensures that warehouse operations are smooth, accurate, cost-effective, and compliant with safety regulations. The manager will lead the warehouse team, maintain inventory accuracy, and ensure timely order fulfillment. Key Responsibilities Plan, organize, and oversee warehouse operations to ensure efficiency and accuracy in inventory management. Supervise, train, and evaluate warehouse staff, ensuring adherence to company policies and safety guidelines. Monitor and maintain stock levels, ensuring proper storage and handling of goods. Coordinate with procurement, logistics, and sales teams for timely dispatch and delivery. Implement and monitor warehouse performance metrics (KPIs) to ensure targets are met. Ensure compliance with health, safety, and security regulations within the warehouse. Oversee maintenance of warehouse equipment and facilities. Develop and implement process improvements to optimize warehouse operations. Manage inbound and outbound shipments, ensuring proper documentation. Resolve issues related to inventory discrepancies, damaged goods, or delays. Job Type: Full-time Experience: Warehouse : 3 years (Required)
Posted 23 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 23 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 23 hours ago
5.0 years
2 - 8 Lacs
Noida
On-site
Posted On: 14 Aug 2025 Location: Noida, UP, India Company: Iris Software Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description 5-8 years experience Hybrid testers (Manual + Selenium Webdriver) Workday testing experience ( Can be trained if not available on the app and its functionality) Work from NAB office 3 days a week Mandatory Competencies Perks and Benefits for Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 23 hours ago
1.0 years
2 Lacs
Ghaziabad
On-site
Job Title: Logistics Executive Department: Logistics Location: E-82, Bulandshahr Road Industrial Area, Ghaziabad, Uttar Pradesh - 201009 Reporting To: Mr. Ranjan Type: Full-Time Experience Required: Minimum 1 Year Education Qualification: Graduate Salary Range: ₹25,000 CTC Interview Mode: Face-to-Face Company Overview MaxVolt Energy Industry Limited is a leading manufacturer of lithium-ion battery solutions, catering to both EV and ESS segments. With a commitment to innovation, quality, and sustainability, we are expanding our logistics team to support our growing operations. Position Summary Responsible for coordinating inbound and outbound logistics, managing inventory and transportation, ensuring cost-effective and timely delivery, and maintaining documentation and compliance standards. Key Responsibilities 1. Inbound & Outbound Logistics ● Coordinate material deliveries and dispatches to ensure timely inward and outward movement. ● Track shipment status and maintain delivery schedules. 2. Inventory Control & Warehouse Management ● Maintain accurate inventory records. ● Manage warehouse stock levels and ensure timely stock entries. 3. Transportation Management ● Coordinate with transporters for vehicle arrangements. ● Optimize freight costs and ensure on-time deliveries. 4. Documentation & Compliance ● Generate and manage documentation such as GRNs, Delivery Challans (DC), E-way bills, PODs, and invoices. ● Ensure proper filing and record-keeping for audits and compliance. 5. Vendor & Customer Coordination ● Communicate with vendors for pickup/drop coordination. ● Address and resolve customer complaints related to logistics. 6. Cost Management ● Monitor logistics-related expenses (freight, warehousing, handling) and identify cost-saving opportunities. 7. Reporting & MIS ● Prepare daily, weekly, and monthly reports including dispatch status, stock levels, and freight data. ● Use advanced Excel functions (VLOOKUP, HLOOKUP, Pivot Tables, SUMIFS, COUNTIFS) for reporting. 8. Safety & Quality Compliance ● Follow standard operating procedures for material handling and packaging. ● Ensure workplace safety and compliance with quality standards. Required Skills & Competencies ● Basic Excel & MIS Reporting: VLOOKUP, Pivot Tables, Filters, Charts, etc. ● Inventory & Dispatch Coordination ● Transport Management & Cost Optimization ● SAP/ERP System Exposure ● Professional Communication & Email Drafting ● Basic Computer Troubleshooting ● Strong Analytical Thinking & Time Management Interview Update: ● Technical Round conducted by Mr. Ranjan and Mr. Manu Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Posted 23 hours ago
2.0 - 6.0 years
6 - 8 Lacs
Noida
On-site
Job Description – Procurement Executive This position will have responsibilities related to procurement, supply chain and logistics to serving Aimler Solutions and its affiliates as Aimler Solutions clients. Job Duties/ Responsibilities: Responsible for all aspects of analysis of profitable global sourcing, including but not limited to: supplier onboarding and vetting, supplier contracts, supplier management, expeditor management, licensing agreements and contracts, overseas supply chain and landed cost models, container optimization and MOQ negotiation, quality control, product development and compliance. Assist, Review and Analyse proposal requirements, ensure overall quality, and ensure 100% compliance with the Request for Information (RFI), Requests for Proposal (RFP) and other proposal requirements. Procurement Analyst is primarily responsible for the analysis bidding process from initial RFP/contact through contract signing by overseeing the initiation and coordination of proposal technical development process and manage proposal related tasks. Analyst is to partner with Sales team to complete questionnaires, RFPs, bids, forms, and general requests for information from customers who require additional information before awarding the business and placing purchase products. Drive all analysis activities leading cost reduction leveraging landed cost methodologies, considering transportation, duties, insurance, and other elements to be the lowest cost provider. Supports the preparation of offers, bids, contracts and other sales-related documents required by customers for products/services/solutions. Understands standard pricing and bid strategy. This position will negotiate with suppliers/vendors to procure products and services at the optimal prices, terms by utilizing strategic sourcing strategies and knowledge of the retail industry. Ensure that all contracts relating to product sourcing contain all details negotiated within the contract including pricing and quantity. Prepare appropriate reports and analysis to aid in decision making for sourcing the products. Help manage and analyse procurement, planning, scheduling, and inventory, shipping and receiving and delivering products to customers. Set up a comprehensive competitive proposal for the customer. Ensures work is being coordinated between proper departments to meet project requirements. Ensures effective management of procurement procedures as established in company policies. Reporting status information to various departments as requested. Communicates needs and objectives to key internal and external stakeholders, including suppliers, sales, service, manufacturing, and management. Personal Characteristics: Strong analytical, numerical, and reasoning abilities. Technologically savvy. Well-developed interpersonal skills--could work with diverse personalities, is tactful, mature; facilitates and provides positive reinforcement. Exemplary work ethic with a desire to become an “expert” in this field Able to recognize and support the organization's priorities and preferences. Strong communication/presentation skills, written and verbal. Results oriented with the ability to balance customer service levels/other business considerations. Job Type: Full-time Qualifications: Bachelor's degree in Mechanical Engineering will be given preference. Master’s degree, Supply Chain Management, or other related discipline. 2 to 6 years of procurement, supply chain experience, preferably in the international food industry and with international suppliers. Prior experience working in logistics/ supply chain role in domestics shipment is required. Excellent skill sets in Microsoft Office programs such as advanced Excel including. 1. Data Filters 2. Data Sorting 3. Pivot Tables 4. SUMIF/SUMIFS & Lookup functions 5. COUNTIF/COUNTIFS 6. Excel Shortcut Keys 7. Charts 8. Cell Formatting 9. Managing Page Layout 10. Data Validation Prior experience working with foreign companies/suppliers is preferred. Excellent skill sets in Microsoft Office programs such as Excel, Word, PowerPoint Outlook Ability to communicate effectively and work well in a team-based environment. Excellent attention to detail Fluent in English and prior experience working with US companies is a plus. Experienced in supply chain analyst role. Prior experience in the consumer industry is a plus. Extremely well organized with a strong ability to set & manage priorities & Drive for RESULTS Effective communicator with all stakeholders (supply chain and Sales team, Operations team, & suppliers and customers) Coordinate Communicate and Collaborate to help create and be part of the Best team in the industry. Excellent computer skills including MS Office suite and preferably NetSuite ERP system. Highly organized and process – driven. Dedicated to the pursuit of continuous improvement. Schedule: Night shift Experience: Procurement: min 2 years (Required) Experience in food industry or international foods. (Preferred) Ability to Commute: Noida, Uttar Pradesh (Required) Ability to Relocate: Noida, Uttar Pradesh: Relocate before starting work (Preferred) Work Location: In person Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Application Question(s): This job requires a person to work in night shift, Are you ready to work in night shift? How soon you can join? Do you have International Food - procurement Experience? Experience: International Food - Procurement: 1 year (Required) total work: 2 years (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person
Posted 23 hours ago
10.0 years
5 - 6 Lacs
Noida
On-site
Posted On: 14 Aug 2025 Location: Noida, UP, India Company: Iris Software Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description Skill-set required: Java microservices - Design, Build, Integration & Deploy Experience: 10-12 years Kafka - hands-on knowledge Has handled production deployments ,senior who has designed, built and handled releases. We need backend heavy profiles mainly on Java + Kafka. Location: NAB, Gurgaon Mandatory Competencies Perks and Benefits for Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 23 hours ago
1.0 years
3 - 3 Lacs
India
On-site
Visit Health – Customer Support Location: Noida, Sector 16A, Film City | Type: Full-time | Immediate Joiners Preferred About Visit Health Visit Health is a next-generation health-tech platform, founded in 2016 by BITS Pilani alumni, with a vision to make healthcare accessible, affordable, and preventive. From telemedicine roots, Visit has transformed into a comprehensive wellness ecosystem connecting millions of users with insurers, doctors, and diagnostic partners across India. We offer services ranging from cashless OPD care, personalized wellness programs, EAP support, to preventive screenings—serving over 5 million users and 2,500+ corporate clients. Role: Customer Support As a Resolution Associate at Visit Health, you will be the escalation point for complex customer concerns. Your role will focus on ensuring timely, accurate, and empathetic resolution of issues by working closely with internal teams like Claims, Medical Operations, Tech, and Product. You will be a key part of our Customer Success team, ensuring that every customer concern—especially critical or escalated ones—is resolved with high satisfaction. Key Responsibilities Handle escalated cases from the Customer Support team through email, call, or ticketing systems Deep-dive into issue root causes and provide end-to-end resolution to customers Coordinate across departments (Claims, Medical, Tech, Logistics, etc.) for issue resolution Monitor and follow up on open tickets to ensure timely closure within SLA Document resolution steps and update the knowledge base for future reference Proactively identify recurring issues and work with the leadership team to fix them at the root level Maintain a high level of professionalism, empathy, and ownership in every customer interaction Share daily/weekly reports on unresolved and resolved escalations with insights Must-Haves 1–3 years of experience in a Customer Resolution or Escalation Handling role (preferably in Healthtech, Insurance, Banking, or E-commerce) Strong written and verbal communication skills in English and Hindi Proven problem-solving and critical thinking skills Ability to handle pressure and multitask effectively Basic understanding of customer support platforms (Freshdesk, Zendesk, etc.) Bachelor's degree in any discipline Willingness to work from the Noida office and join immediately Good to Have Prior experience in Healthtech/Insurance Exposure to grievance handling or regulatory complaint management (e.g., IRDA, RBI, etc.) Knowledge of Excel and ticketing dashboards Job Types: Full-time, Permanent Pay: ₹27,000.00 - ₹33,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Application Question(s): How many years of experience you have in Inbound and Outbound process? How many Escalations you have handles till now? what is your in-hand salary currently? Are you comfortable for Noida location? Work Location: In person
Posted 23 hours ago
3.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Location: Mumbai, India About Us We’re a fast-growing, high-energy logistics startup revolutionizing mid-mile logistics through its Part Truck Load (PTL) and Full Truck Load (FTL) services across India. Our mission? To make supply chains smoother, smarter, and more cost-effective for businesses, especially SMEs and retail. Join our tight-knit team and work side-by-side with our passionate founders to shake up the logistics game! The Role We’re on the hunt for a dynamic, go-getter Sales Manager to turbocharge our PTL and FTL sales in Mumbai. If you’ve got a knack for B2B sales, love building relationships, and know your way around markets, this is your chance to make waves with a startup that’s going places! What You’ll Do Hunt for New Clients : Scout and onboard new clients, especially SMEs and retail accounts, to fuel our growth in Mumbai. Build Epic Relationships : Keep clients happy and coming back for more by being their go-to logistics partner. Know the Market : Dive into market trends, spot opportunities, and stay ahead of the curve in the logistics scene. Craft Winning Strategies : Team up with our founders to create bold sales plans that crush revenue goals and make our mark in Bhiwandi, Navi Mumbai, and Vasai. Seal the Deal : Negotiate terms and contracts like a pro to keep both clients and our startup thriving. Team Up : Work closely with our operations crew to ensure top-notch service delivery and quick fixes for any client hiccups. Track & Share : Use CRM tools to keep tabs on your sales wins, pipeline, and market insights, sharing the scoop with the founders. Show Up & Shine : Rep our brand at industry events, trade shows, and networking gigs to spread the word about our startup. What You Bring Experience : 3-5 years of B2B sales experience, ideally in logistics or transportation, with PTL/FTL know-how as a big plus. Local Know-How : Familiarity with Mumbai’s buzzing markets like Bhiwandi, Navi Mumbai, and Vasai—bonus points for existing contacts! Client Game : Proven success winning over SMEs and retail accounts with tailored logistics solutions. Skills : Killer communication, negotiation, and people skills. Sharp analytical chops to spot trends and client needs. Comfortable with CRM tools and MS Office. Self-driven, energetic, and ready to hustle in a startup vibe. Education : Bachelor’s / Post Graduate degree in Business, Marketing, or something similar. Extras : Ready to zip around Mumbai as needed. Nice-to-Haves Experience rocking PTL/FTL sales in the logistics world. A network of SME and retail contacts in Mumbai. Some knowledge of transportation rules and regs. Why Join Us? Competitive pay with sweet performance bonuses. A chance to grow fast and make a real impact in a startup working closely with our founders. A fun, collaborative vibe where your ideas matter. Hands-on training and mentorship to level up your skills. How to Apply Excited to join our startup crew? Shoot your resume and a quick note about why you’re perfect for this role to careers@indyroutes.com Use “Sales Manager – PTL/FTL Mumbai” in the subject line. Let’s build something awesome together!
Posted 23 hours ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 23 hours ago
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