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Rajendra Management Group
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Loan Sales Executive

Loan Sales Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Rajendra Management Group

1 - 31 years

1 - 3 Lacs

patna

Posted:2 days ago| Platform: Apna logo

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Skills Required

service support recognition transactions

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities of Grahak Mitra: ❖ To educate customers to utilize services available through self-service channels. ❖ To convince, help and support the customers in giving feedback for services availed. ❖ Providing first level assistance to visitors / customers at the Branch. Ensuring customers are provided necessary assistance in transacting the business and overseeing the employee’s response to customers. ❖ Reducing cost and staff workload by migrating customers to alternate channels digital channels like ATM, ADWM, INB, YONO etc. ❖ Increasing sales focus by making available information on various products and services of the bank to customers / visitors. ❖ Ensuring HNI / Wealth / Premier customers are given proper attention / recognition while handling and priority in service. ❖ Making available product information brochures, forms, applications etc. to visitors / customers. ❖ Helping less tech savvy customers in using alternate and digital channels and providing necessary guidance for adoption. Directing them to concerned counter / officer in case of need. ❖ Keeping an eye on the waiting hall to ensure that no customer remains unattended and proactively helping them in conducting the required transactions (e.g. provide them with necessary forms that need to be filled before they reach the counter).

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Loan Sales Executive