Loan Recovery Team Leader

Company Description

V CATCH operates on Six-Sigma standards, guided by a core management team with decades of experience in the BPO industry. While contact center services remain a specialty, the company has expanded its expertise to a variety of industries, including Ed-tech, E-commerce, FMCG, Aggregators, and Real Estate. Based in Bengaluru, V CATCH combines state-of-the-art technology with advanced infrastructure to deliver cost-effective communication solutions. The company is committed to driving growth and maximizing ROI for clients through its world-class services.

Job Title:

Location

Employment Type:

We are seeking a highly motivated and experienced Field Collection Manager for our Hyderabad 

operations. The ideal candidate should have a strong background in loan recovery, team handling, 

and regional language proficiency. 

Key Responsibilities:

• Lead and manage a team of field collection executives 

• Ensure recovery of overdue loans as per company policy 

• Conduct field visits and resolve complex cases directly when required 

• Monitor and report daily collection performance 

• Coordinate with legal and compliance teams when necessary 

• Maintain detailed MIS and submit regular reports to senior management 

Required Qualifications: 

• Minimum 3+ years of experience in field collections or debt recovery (NBFC/BFSI preferred) 

• Proven experience in managing field collection teams 

• Excellent communication skills in Telugu, Hindi, and English 

• Strong understanding of recovery laws and field operations 

• Ability to work independently and manage pressure situations