Debt Collections Manager

As a Mid-Level Debt Collections Manager at VCATCH, a premier BPO firm headquartered in Bangalore, you will play a crucial role in managing debt collection operations across various major cities, including Delhi, Cochin, Kolkata, Ahmedabad, Hyderabad, Mumbai, and Bangalore. With 4 to 6 years of relevant experience, you will be tasked with overseeing the debt collection team, ensuring optimal recovery rates, and maintaining effective agency relationships. Your key responsibilities will include developing and implementing strategies to enhance collection rates, analyzing data using Microsoft Excel for tracking and reporting purposes, handling escalated collection cases, and fostering positive relationships with debt collection agencies. Strong communication and negotiation skills will be essential in effectively communicating with clients, resolving issues promptly, and maximizing debt recovery while maintaining customer relationships. Your expertise in Agency Relationship Management, Debt Recovery, Microsoft Excel, and Debt Collection processes will be critical in ensuring the success of debt recovery operations. By maintaining compliance with legal and regulatory standards, you will contribute to the overall efficiency and effectiveness of debt collection activities at VCATCH. Join VCATCH today and be part of a dedicated team committed to providing exceptional customer experiences across various industries such as Ed-tech, E-commerce, FMCG, and real estate. Maximize ROI with our cost-effective call center services and contribute to our Six-Sigma standards of excellence. Visit our website at vcatch.in for more information.,