Skills: Talent Sourcing, Applicant Tracking Systems, Interview Scheduling, Behavioral Interviewing, Resume Screening, Employer Branding, Sourcing, Company Overview VCATCH is a premier BPO company based in Bangalore, excelling in providing cost-effective call center services. Operating under Six-Sigma standards, our management team boasts decades of industry experience, supporting various sectors, including Ed-tech, E-commerce, FMCG, and Real Estate. With cutting-edge technology and infrastructure, we aim to enhance clients' ROI through high-quality contact center solutions. To learn more, visit our website at vcatch.in. Job Overview We are seeking a motivated and detail-oriented HR Recruiter to join our team in Bangalore. This full-time, junior-level position requires 1 to 3 years of relevant work experience. The successful candidate will be responsible for talent acquisition processes, including sourcing candidates, screening resumes, and scheduling interviews. You will play a crucial role in building a strong workforce within VCATCH. Qualifications And Skills Proficient in talent sourcing techniques, utilizing multiple platforms and networks to attract top talent (Mandatory skill). Experience with Applicant Tracking Systems for managing recruitment processes efficiently (Mandatory skill). Skilled in interview scheduling, ensuring alignment of candidate and interviewer availability (Mandatory skill). Ability to conduct behavioral interviews that identify candidates' competencies and cultural fit within the organization. Solid experience in resume screening, capable of identifying key qualifications and experiences in potential candidates. Possess strong employer branding skills, promoting the company as an attractive workplace to prospective employees. Proficient in sourcing talent through innovative methods, including social media and job boards. Excellent communication and interpersonal skills to effectively engage with candidates and hiring managers. Roles And Responsibilities Develop and implement effective recruitment strategies to attract qualified candidates for various roles within the company. Source candidates through various channels, ensuring a diverse and robust talent pipeline. Conduct initial screenings and interviews to assess candidates' skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers, ensuring a smooth recruitment process. Utilize Applicant Tracking Systems effectively to manage candidate information and recruitment workflows. Engage in continuous improvement initiatives to enhance recruitment processes and influence employer branding strategy. Collaborate with hiring managers to understand job requirements and create compelling job descriptions. Provide timely feedback to candidates regarding their application status, maintaining a positive candidate experience. Show more Show less
Skills: Leadership Development, Project Management, Performance Management, Conflict Resolution, Agile Methodologies, Communication Skills, Decision-Making, Microsoft Excel, Company Overview VCATCH operates on Six-Sigma standards with a management team that brings extensive experience in the BPO industry. Our services span across various sectors like Ed-tech, E-commerce, FMCG, Real-Estate, and more. Based in Bangalore, we provide state-of-the-art, cost-effective call center solutions that enhance your ROI. VCATCH is recognized as a leading contact center with a workforce of 51-200 employees. Job Overview We are seeking a Junior Team Lead to join our team in Bangalore. This full-time position requires a dynamic individual who is experienced in managing teams and projects within the BPO industry. The candidate will be expected to lead their team to achieve and surpass key performance metrics while maintaining a positive work environment. Qualifications And Skills Leadership development is crucial as the role demands nurturing the skills and potential of team members (Mandatory skill). Performance management skills to evaluate, monitor, and enhance the team's productivity and efficiency (Mandatory skill). Strong decision-making abilities are essential for resolving issues and guiding the team (Mandatory skill). Project management skills are necessary for planning and executing various team initiatives effectively. Conflict resolution skills to handle and mediate disputes to maintain a harmonious workplace. Proficiency in agile methodologies to enhance the team's adaptability to changes and sector demands. Excellent communication skills to effectively convey information and influence team dynamics. Proficiency in Microsoft Excel for reporting and data analysis to support decision-making processes. Roles And Responsibilities Lead and motivate a team to achieve and exceed business goals and performance metrics. Manage and distribute workloads effectively to maintain consistent team operation. Monitor the team's performance regularly, providing feedback and development plans. Facilitate communication between team members and management to ensure alignment. Identify team training needs and work to implement development plans. Ensure compliance with company policies and uphold service quality standards. Proactively identify opportunities for process improvements and efficiency gains. Manage conflict resolution within the team to maintain a positive and productive work environment. Show more Show less
As a Mid-Level Debt Collections Manager at VCATCH, a premier BPO firm headquartered in Bangalore, you will play a crucial role in managing debt collection operations across various major cities, including Delhi, Cochin, Kolkata, Ahmedabad, Hyderabad, Mumbai, and Bangalore. With 4 to 6 years of relevant experience, you will be tasked with overseeing the debt collection team, ensuring optimal recovery rates, and maintaining effective agency relationships. Your key responsibilities will include developing and implementing strategies to enhance collection rates, analyzing data using Microsoft Excel for tracking and reporting purposes, handling escalated collection cases, and fostering positive relationships with debt collection agencies. Strong communication and negotiation skills will be essential in effectively communicating with clients, resolving issues promptly, and maximizing debt recovery while maintaining customer relationships. Your expertise in Agency Relationship Management, Debt Recovery, Microsoft Excel, and Debt Collection processes will be critical in ensuring the success of debt recovery operations. By maintaining compliance with legal and regulatory standards, you will contribute to the overall efficiency and effectiveness of debt collection activities at VCATCH. Join VCATCH today and be part of a dedicated team committed to providing exceptional customer experiences across various industries such as Ed-tech, E-commerce, FMCG, and real estate. Maximize ROI with our cost-effective call center services and contribute to our Six-Sigma standards of excellence. Visit our website at vcatch.in for more information.,
You are invited to join our team as an Inside Sales Executive for an Australian process based in Bangalore. As an Inside Sales Executive, your primary responsibility will involve conducting B2B cold calls to small and medium-sized businesses in Australia, aiming to generate new leads and sales opportunities. You will be expected to develop and implement effective sales strategies to meet and exceed sales targets, while also building and nurturing relationships with potential clients to understand their requirements and provide customized solutions. Your role will entail qualifying leads, following up on sales inquiries, and guiding prospects through the sales pipeline. Collaboration with the sales team is vital to ensure a seamless transition of qualified leads for further engagement. Additionally, you will be required to consistently update CRM systems with precise information regarding leads, opportunities, and customer interactions. To excel in this position, you should possess 2-3 years of experience in B2B inside sales and cold calling for lead generation in an international setting, with a strong preference for expertise in an Australian process. Exceptional English communication skills, both verbal and written, are essential for effectively engaging and persuading clients. A successful track record of meeting or surpassing sales objectives, coupled with the ability to work autonomously with a proactive demeanor, will be highly valued. Strong organizational abilities and the capacity to multitask in a fast-paced environment are also key requirements. In return, we offer a competitive salary with performance-based incentives, along with the opportunity to work alongside a seasoned team and advance within an international sales domain. Comprehensive training and support will be provided to ensure your success in this role. Please note that candidates must arrange their own transportation, and the position necessitates working in shifts aligned with Australian business hours.,