Load Booking and Dispatch

Company Description Hawks Smart Technology Pvt Ltd, operating as Hawks Transportation, is a full-service logistics provider dedicated to handling your transportation and warehousing needs. Located in Brampton, ON, we offer transportation and delivery services to customers across Canada, the United States, and Mexico. We pride ourselves on outstanding customer service, maintaining regular communication with clients and ensuring their complete satisfaction. As an asset-based company, we handle your freight with the utmost care and precision. Role Description This is a full-time, on-site role for a Load Booking and Dispatch Specialist located in the Mohali district. The Load Booking and Dispatch Specialist will be responsible for coordinating and booking loads, dispatching drivers, monitoring shipment progress, and ensuring on-time deliveries. Tasks include maintaining communication with drivers, addressing any transportation issues, and providing updates to customers. The role requires strong organizational skills to manage schedules and handle any unexpected changes efficiently. Qualifications Experience in Load Booking via Load Link and DATS software and Dispatching, and Logistics Coordination Strong Communication and Customer Service Skills Ability to work under pressure and handle emergencies effectively Proficiency in transportation management software and systems Excellent organizational and multitasking skills Understanding of transportation regulations and compliance Ability to work collaboratively with team members Previous experience in the logistics or transportation industry is a plus Bachelor's degree in Transportation, Logistics, Business, or related field preferred Show more Show less