Litigation Support Analyst

Job Description

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Description Position Summary The Litigation Analyst works as a member of the Operations team within Epiqs Electronic Discovery. In this role analyst is responsible for both overseeing litigation support work and interacting with Client services in order to maintain ECTs w.r.t processing team s work. Strong attention to detail, high quality work product and frequent interaction with project managers is also a major function of this role. Essential Job Responsibilities The Litigation Analyst is responsible for the following: Oversee daily tasks and workflows performed by the litigation support department as directed by management Ensure daily services requests are assigned to team members and executed accurately in accordance with client deadlines Ensure all QC procedures and protocols are followed Responsible for performing searching, search term formatting and structured analytics. Also responsible for managing processing team priorities, managing ECTs and communication with project managers whenever required. Handling general requests and assigning to other teams as per the instructions so knowledge of overall EDRM model is also required. Trouble-shoot and resolve issues from litigation Analysts and Client Services prior to escalation to managers Requirements for the role include: At least 2-3 years experience in the litigation support industry is required. Intermediate knowledge of several ESI data processing platforms (e.g. NUIX) Intermediate knowledge of several ESI data hosting platforms (e.g. Relativity, Concordance, Summation etc.) Must be flexible in working long hours and could work earlier and later than their scheduled shift to meet often last minute and tightly compressed client deadlines Must possess a strong understanding of electronic discovery tools and technology with an advanced level understanding of eDiscovery Processing and data extraction Possess and employ effective verbal and written communicate skills and work positively and effectively with other company departments Education & Experience Bachelor s degree or equivalent combination of education and experience; a degree in Computer Science, Business Management or a closely related field of study is preferred. Knowledge, Skills, and Abilities Experience working under tight deadlines in a fast-paced technical environment is strongly preferred Ability to perform troubleshooting and learn customized proprietary software Excellent communication skills (written and verbal) Strong organizational skills and an extreme attention to detail is required If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!