Linguistic Analyst – Spanish

Job Description

Job Description : Analyze all technical claims/treaty documentation received from clients ensuring compliance with contractual conditions and where necessary assist with the preparation of these documents for / with the client, resolving any queries where appropriate Processing and monitoring of Client figures into our systems in line with specified key performance indicators and contractual conditions Prepare presentations for client and markets including assisting our Placement Support team with providing renewal information, statistics and any technical advice as required Receive and action client's cash call instructions in a timely manner and communicate pertinent information as necessary to obtain prompt agreement Manage and resolve queries from clients and reinsurers, seeking assistance as required ensuring escalation where necessary and resolution with minimum delay Use experience to provide support, advice and guidance to other team members Build, develop and maintain strong client, third party and reinsurer relationships with assigned portfolio, liaising closely with Client Service Manager and/or Operations Director along with our Overseas offices as necessary Work closely with Placement Support and own team to ensure effective delivery of client service to Gallagher Re clients Ensure internal, client and market correspondence is e-filed as necessary Support Accounting and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies The Requirements : Reinsurance or Industry knowledge ideally with a claims background Intermediate IT skills (Microsoft Office) Good communication skills (Written and Verbal) Attention to detail Ability to organize and prioritize Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others Ability to build strong working relationships with both clients and brokers Good time management skills Technical knowledge of reinsurance policies pertinent to your business unit Spanish language proficiency required