LIMS Support

Role Overview: You should have knowledge in LIMS Application and hands-on experience in LIMS basic functions and Crystal Reports. Experience in building necessary documents related to support and business documentation is required. Knowledge of LIMS Architecture and experience in LIMS application installation and configuration are essential. You should also have knowledge of the Oracle Database and the ability to write queries for fetching reports and troubleshooting. You will be responsible for liaising with the Infra team and vendors to resolve application-related issues. Experience in providing L1, L2, and L3 level support with a good understanding of the change management process is necessary. Exposure to working in an ITIL environment and managing issues through ServiceNow, Remedy BMC, and/or HP Service Centre is preferred. Strong analytical, problem-solving, and troubleshooting skills are required. You should be able to transform user requirements into functional solutions and update self-help documents for customers or employees. Good verbal and written communication skills are important. Qualification Required: - Knowledge in LIMS Application and hands-on experience in LIMS basic functions and Crystal Reports - Experience in building necessary documents related to support and business documentation - Knowledge of LIMS Architecture and experience in LIMS application installation and configuration - Knowledge of the Oracle Database and the ability to write queries for fetching reports and troubleshooting - Strong analytical, problem-solving, and troubleshooting skills - Good verbal and written communication skills (Note: The additional details of the company were not present in the provided job description.),