Legal and Compliance Officer

As a Compliance Officer at the NBFC, your role involves ensuring regulatory compliance and maintaining effective communication with regulators. You will be responsible for various key activities: - **Regulatory Liaison**: - Act as the Single Point of Contact (SPOC) between the NBFC and regulators such as RBI, CICs, and Ombudsman. - Handle all official communications and queries from the RBI regarding inspections, audits, and compliance matters. - **Grievance Redressal**: - Receive, record, and address customer complaints in line with RBI Fair Practices Code. - Ensure timely resolution of complaints within regulatory timelines. - Prepare periodic reports on grievance status for submission to regulators and management. - **Compliance Monitoring**: - Ensure company policies align with RBI guidelines for NBFCs like KYC/AML, CIC reporting, and digital lending norms. - Serve as the official liaison with Credit Information Companies (CICs) for credit data reporting. - Oversee accurate and timely submission of regulatory returns and statutory reports. - **Audit & Inspections**: - Facilitate internal and external audits and RBI inspections. - Provide necessary documentation, explanations, and data to auditors and regulators. - **Policy Development & Training**: - Assist in drafting and updating compliance-related policies. - Train staff on grievance handling and compliance protocols. - **Reporting**: - Prepare reports for the Board/Audit Committee on compliance status, customer complaints, and regulatory interactions. - Maintain comprehensive documentation of all communications with RBI and other regulators. **Qualifications**: - **Education**: - Bachelors Degree in Law, Finance, Business Administration, or related field. - Preferred: Masters Degree (MBA / LLM / Chartered Accountant / Company Secretary). - **Experience**: - Minimum 5-7 years of experience in compliance, legal, audit, or regulatory affairs. - Prior experience in direct liaison with regulators is desirable. - **Skills & Knowledge**: - Strong knowledge of RBI NBFC Master Directions, Fair Practices Code, KYC/AML regulations, and Digital Lending Guidelines. - Excellent communication skills, problem-solving abilities, and coordination skills. **Other Requirements**: - High integrity, attention to detail, and confidentiality maintenance. - Availability as an official public contact point. - Willingness to attend meetings with regulators as needed. In addition to the above responsibilities and qualifications, the company offers commuter assistance, health insurance, internet reimbursement, leave encashment, paid sick time, and work from home option. Kindly provide your current CTC, expected CTC, and availability to join immediately along with the number of days required. Please note that this is a full-time position requiring in-person work at the specified location.,