Learning Specialist

Unit:

• Provide guidance on strategies, policies, and programs that align with business objectives and support learning and training requirements.
• Support the execution of Learning and the training planning processes.
• Support with execution of training and LMS activities and provide adequate guidance to employees/managers on Workday LMS system
• Mass upload of employee LMS/Training data on workday through upload templates
• Testing of mass upload data and resolve technical issues while updating data
• Build relationships with HR business partners and business leaders to understand the short- and long-term needs of the business and assess bench strength.
• Support HR teams in implementing the training plans and contingency frameworks.
• Work and collaborate closely with HR Specialists and ensure that all employees have the necessary training, information, and resources to maximize their productivity.
• Consult on and test administrative tasks and functions within Workday as per the Business Requirements Document.
• Perform smoke testing for EE, Manager, and HR roles.
• Provide troubleshooting assistance for Workday learning functionality and workflows.
• Create and maintain Process Requirements Documentation and annual timelines in consultation with the customer.
• Facilitate annual lessons learned discussions with the customer to identify improvement opportunities and future focus areas, including fit gap assessment and Workday Brainstorm monitoring.
• Facilitate the creation of an annual plan to identify requirements and functionality changes for Learning processes.
• Support issue and risk tracking and communication.

Knowledge, Skills and Abilities

• Proven experience in learning and development, specifically using Workday Learning.
• Strong technical skills with the ability to configure and manage Workday Learning modules.
• Excellent communication and collaboration skills.
• Ability to analyse training effectiveness and provide actionable insights.
• Strong problem-solving and troubleshooting abilities.
• Knowledge of best practices in learning and development.
• Experience with Workday Learning module
• Worked on HCM system Workday Learning and workflow tools such as ServiceNow (preferable)
• Passion for delivering great employee experience
• Fluent in English (written & verbal)
• Experience working with HR systems
• Need to be passionate about employee experience, be energetic and drive and efficiently manage resolution of every employee query.

Education and work experience requirements

• Graduate or Masters degree in Human Resources or equivalent
• With overall 2-5 years of work experience in Talent Development HR processes
• Open to work in Rotational shifts

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