Learning Quality & Technology Administrator

Job title:
Learning Quality & Technology Administrator

The Compliance Learning System Administrator 40 provides regular support for training assignment requests and assists in maintaining roles and curricula, working under direct supervision. The role primarily responds to complex learner and manager inquiries under direct supervision, ensuring the day-to-day operational upkeep of the Learning Management System (LMS). The role involves assisting with standardized tasks such as the administration of pre-assigned mandatory training. The role collaborates with local Business Process Owners and Content Owners. The role primarily supports reporting by running predefined reports, focusing on gaining proficiency with company tools and systems to contribute to compliance training.

Your role:

• Administer Learning Management System (LMS), including (but not limited to), the LMS configuration of training content, managing learning assignments, training certification set up, instructor and virtual led course administration, SCORM course set up, and course re-versioning.
• Participate in course project intakes to gather course deployment and audience requirements from Business Process Owners and Experts.
• Create audience analysis and deployment plans to ensure the correct audience assignment.
• Support our document control process by reviewing documents against standards, creating document control numbers, requesting course owner signoff and approving documents for vaulting.
• Use project management applications to manage and complete project tasks for multiple, concurrent team and course projects.
• Create and distribute global course communications to key stakeholders.
• Support course testing and troubleshooting to ensure course quality and functionality for global assignment.
• Document, track and make improvements based on key performance metrics.
• Document and maintain role related standards, processes and work instructions.
• Assist with the assignment and tracking of mandatory compliance training to ensure regulatory requirements are met.
• Maintain standardized roles and curricula for global compliance training programs, following established processes and guidelines.
• Provide support for learner and manager inquiries, addressing training assignments, access issues, and record updates under direct supervision.
• Participate in the day-to-day operation of the LMS, including routine system checks and troubleshooting.
• Collaborate with Business Process Owners and Content Owners on global training configurations and assignments.
• Develop working knowledge of LMS features and compliance training practices, applying this knowledge to optimize training administration.
• Manage and respond to service requests and Incidents related to LMS administration, ensuring timely resolution and adherence to defined SLAs.

Youre the right fit if: (4 x bullets max)
1. Experience- 2-5years of experience in Cornerstone LMS 2. Skills- Cornerstone LMS Administration, Data management (Prefer Windchil) , Project Management skills (PMP certification preferred)
3. Education- Any bachelors degree 4. Anything else- Must have good communication skills, ready to support in different time zone if requires.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business . Discover our rich and exciting history . Learn more about our purpose . If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .