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Learning Operations Senior Analyst

Learning Operations Senior Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Accenture

5 - 8 years

5 - 9 Lacs

mumbai

Posted:11 hours ago| Platform:

Apply

Skills Required

service operations talent development proof reading digital media copy editing vendor management product support content editing quality analysis creative writing quality improvement quality assurance content writing coaching call monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Talent Development - Learning Operations

Designation: Learning Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system.

What are we looking for?

Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for the client project(s).

Learn the clients' standards.

Identify, track, and report on the quality status of client deliverables.

Review project deliverables to ensure:oInstructional quality meets the defined objectives and product specifications, if applicableoThey are free of spelling/grammatical/punctuation errorsoConcisenessoReduced repetition of information, unless specifically required by design, if applicableoCompliance with agreed style guide and client standards (including tone/voice)oConsistency (formatting, use of terms, and so on), if applicable

Track and communicate errors in the defined categories for each deliverable.

Provide feedback to the stakeholders

Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality.

Provide reporting documents to the QA Lead as needed.

Maintain a log of projects to ensure proper time tracking.

A minimum of three years' experience in copy editing, proofreading, or reviewing instructional material, preferably in the digital medium

Proven knowledge of English grammar and different English dialects

Excellent command over written and verbal English, strong communication skills

Keen attention to detail

Familiarity with style guides such as the Chicago Manual of Style or in-house style guides

Proven expertise in using MS Office, mainly Word, PowerPoint, and Excel

Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules

Ability to work with a range of subjects and client requirements

Ability to work independently with minimal direction

Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Learning Operations Senior Analyst