Learning Operations Analyst

 About The Role  
Skill required: Talent Development - Instructor-Led Training (ILT)
Designation: Learning Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.Excellent organizational and multi-tasking skillsHigh attention to detail and data accuracyClear and professional communication skillsCustomer service orientation and strong interpersonal skillsAbility to work independently and handle live event pressureCulturally aware and comfortable working with global teamsWhat are we looking for?
Session Setup and Technical CoordinationSupport the setup and execution of virtual events, including platform configuration, content readiness, and connectivity checksParticipate in rehearsal sessions and pre-session checks with facilitators or speakers to ensure smooth deliveryUpload and manage content during live sessions (e.g., presentations, videos, links)Live Event ModerationLaunch and manage breakout rooms, polls, quizzes, games, and other interactive elements during sessionsMonitor and moderate chat and Q&A, flagging issues or questions to the facilitator as neededTrack and record attendance during sessions, ensuring participant engagement is monitoredSession Follow-up and ReportingUpdate attendance in the learning management system (LMS) or other tracking tools post-eventDistribute session materials and resources to participants as requiredEscalate technical issues or recurring session concerns to leads or support teamsContribute to post-session reporting or feedback collection if applicable
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification Any Graduation