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Leadership hiring || Team leader || Domestic Voice

1 - 6 years

1 - 3 Lacs

Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Team Leadership Operation Team Team Coordination TAT Shrinkage Shrinkage Control Attrition Leadership Skills Customer Support Team Leading Skills CSAT SLA Management Customer Service Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Leadership hiring || Team leader || Domestic Voice || REF- HR POOJA Click Here To Apply https://wa.me/917678370584 Work Location - iEnergizer, A 37, Sector 60, Noida, U.P. Job Description: - Candidate must have experience in Domestic Voice Process Customer Service. Should be a Graduate with good communication skills in English. Knowledge in BPO work culture and working as Team Lead or Lead Operations on papers for minimum 1 Year. Should hands on experience in Team management and KPI's like AHT, CSAT/NPS & DSAT, Shrinkage, Attrition, Occupancy and Rostering. Willing to work in Rotational shift. What we Offer: - Day Shift For Females. 6 Days working Rotational Shifts and week off Interested candidates can Apply on Naukri and also refer others to apply who meet the requirement. Looking for Immediate to 15 Days' Notice Period candidates. References are highly appreciated! Please apply on Naukri, If your profile is shortlisted we will call you. Preferred candidate profile Team Leader in Domestic BPO voice process Regards, Pooja Bhardwaj ienergizer HR

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