- Manage large, big-box, technologically advanced, high-end warehouse operations.
- Drive standard operating procedures (SOP) creation and benchmarking for warehousing operations.
- Collaborate closely with cross-functional teams to meet overall business objectives.
- Ensure warehouse efficiencies, SLA adherence, FEFO & FIFO management.
- Own mid-mile logistics and distribution across network nodes.
- Plan and execute reverse logistics effectively.
- Identify root causes of inventory deviations through cause-and-effect analysis and implement corrective actions.
- Drive productivity, automation adoption, and cost optimization across warehousing.
- Coordinate with Dark Stores Operations for seamless movement and replenishment.
- Conduct stock audits, reduce shrinkage, and strengthen governance mechanisms.
- Build and track peak-season operational calendar and manpower planning.
- Engage with internal stakeholders to solve operational bottlenecks and streamline processes.
- Lead continuous process improvement and scalable innovation initiatives.
Job Requirements
- 3-4 years of experience managing multiple big-box, high-end warehouse, and logistics operations.
- Strong analytical skills, communication skills, and Excel proficiency are essential.
- Experience working with 3PL partners is required.
- Demonstrated experience in warehousing planning, distribution, and logistics at scale is necessary.
- Proven experience in forecasting, productivity planning, and workforce allocation is expected.
- Ability to build systems, processes, and operational infrastructure for scale is crucial.
- Experience implementing lean methodologies, automation solutions, and tech-driven improvements is preferred.
- Ability to rapidly problem-solve in a fast-scaling environment and drive outcomes through influence.
- A consumer-first mindset with a passion for building high-quality customer experiences is vital.
- Experience in F&V (Fruits & Vegetables) supply chain is an added advantage.
About Company
Swiggy Assure is our premium, experience-focused vertical designed to offer the highest reliability, speed, and quality across convenience categories. Warehouse excellence is a core business enabler for Assure, ensuring best-in-class availability and fulfillment SLAs for consumers.
The company offers a dynamic work environment with opportunities for growth and development.