Lead UX Designer

About the Team

About the Role

We are looking for a design leader with 8+ years of strong product design, user experience design, interaction design, visual design and design management experience to lead Wibmo s design team. The design leader will own banks, issuers, acquirers and fintech experience for all Wibmo products including prepaid platform, fraud risk management, ACS, multifactor authentication, payment gateway and more.

Responsibilities:

You ll define best practices, frameworks, principles, influence ways of operating, coach and provide Expertise to the design team so that it:

Obsesses over the need to understands customer needs and business objectives

Becomes the customer s advocate in the org - stay close to customers and partners

Drives product and market research, competitive analysis, planning positioning and roadmap development

Leads from front to identify and solve for gaps in customer and partner experience

Drives product discovery, opportunity assessment, identify problems to solve, define GTM, define product, execute, measure and iterate in collaboration with product management, engineering, and marketing

Collaborates closely with engineering, product management, production support, operations, finance, banking alliances, marketing and sales teams

Makes data-driven product decisions and democratize product success metrics across teams

Most importantly, owns the outcome

Requirements:

Strong people management and leadership experience to build, develop and inspire a creative team

8+ years of strong hands-on product design, user experience design, interaction design, visual design experience

3+ years of design leadership experience

Having built products for merchants/banks in the Indian ecosystem that operated at scale is a plus

Bonus points for experience in building 0 to 1 products

A curious mind with the ability to challenge the status quo

Highly effective cross-functional team collaboration skills

Ability to build narratives and drive clarity across orgs

Ability to build, sustain and mentor a high-performance team