Lead Talent Acquisition Partner, Non-Tech

We are looking for a Lead Talent Acquisition Partner to join our high-impact HR team in Pune. This individual contributor role will focus on hiring for non-technical roles across the Professional Services, Sales, Marketing and Finance functions in India and selected roles in the US . You will own the full lifecycle recruitment process from strategic stakeholder engagement and candidate sourcing to data-driven hiring decisions while ensuring a strong focus on diversity hiring , candidate experience , and talent analytics . Key Responsibilities Own the end-to-end recruitment for critical non-tech roles in India and selected geographies (especially the US and Europe), primarily in Professional Services, Sales, Marketing, Finance and Customer Success Collaborate closely with hiring managers to define role requirements , hiring strategy, and sourcing plans aligned with workforce planning. Champion diversity hiring practices by proactively building and engaging with diverse candidate pools across geographies. Source and attract top talent using a mix of channels: direct sourcing, social recruiting, employee referrals, networking, and market mapping. Screen, assess, and influence the selection of candidates while maintaining high standards of evaluation and objectivity. Leverage data and recruitment metrics (time-to-fill, pipeline conversion, DEI stats, etc.) to drive hiring decisions and continuously improve processes . Ensure an exceptional candidate experience through timely communication, feedback, and personalized engagement. Work closely with global teams to amplify Icertis’ value proposition. Stay updated with market trends, compensation insights , and competitor hiring activities to remain proactive and strategic. Key Metrics for Success Time-to-fill and offer acceptance rate Quality of hire Diversity metrics in pipeline and hires Funnel efficiency (sourcing to closure ratios) Candidate NPS and hiring manager satisfaction Compliance and data accuracy in the ATS Ideal Candidate Profile 7–12 years of proven talent acquisition experience, preferably in a fast-paced product, SaaS, or professional services environment. Strong track record in non-tech hiring across functions such as consulting, pre-sales, enterprise sales, marketing, finance and customer success. Experience hiring across multiple geographies – India experience is a must; US hiring exposure is a plus. Deep understanding of diversity recruiting , sourcing techniques, and market mapping. Comfortable operating in an individual contributor role with high ownership and autonomy. Data-driven mindset with experience in using ATS, dashboards, and hiring analytics . Excellent communication, stakeholder management, and storytelling skills. Ability to thrive in a hybrid, collaborative work environment with global stakeholders. Why Join Us? Work with one of the most innovative SaaS companies globally Own high-impact roles that directly contribute to our growth Be part of a team that celebrates individuality, diversity, and performance A supportive environment that encourages learning, experimentation, and excellence