Lead Project Manager

8 - 13 years

9 - 13 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

rdbms project management analytical agile healthcare html customer service sql crm python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Managing custom development projects delivered by the Engineering organization at Q2
Provide oversight and direction of the Engineering support queue and escalated case queue
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
Coordinating both internally with other departments and externally with Q2 clients and 3rd party vendors on project schedule, status and delivery

EXPERIENCE AND KNOWLEDGE:

Experience with technology and/or development background
Strong analytical and problem-solving skills
Prioritization of development projects for the Engineering team
Good interpersonal skills
Excellent communication skills
Motivated by providing excellent Customer Service
Typically requires a Bachelor s degree in Engineering and a minimum of 8+ years of related experience; or a Masters degree with 6 years of experience
Minimum 3-5 years of Project Management experience
Guiding customer requirements and project workflows
Preferred:

Knowledge of Banking practices
Familiarity with a Customer Relationship Management (CRM) system
Informal or academic experience with any of the following technologies including, but not limited to: Python, Agile Programming Methodology, HTML/ Java Script/ CSS, SQL RDBMS Management tools, Integrated Development Environments (IDE)

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