Lead Project Management Specialist - Project Management

Job Description Summary

As related customer equipment, faciliaties or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Job Summary:

The Project Manager is responsible for managing transformer manufacturing projects from order to final delivery and site support. This includes planning, execution, monitoring, customer coordination, cost control, cash collection, and providing necessary support to erection and commissioning teams at site. The PM ensures quality, timely delivery, and customer satisfaction while working cross-functionally across departments.

Key Responsibilities:

1. Project Planning & Execution

• Define and track project scope, schedule, and deliverables using planning tools (MS Project/Primavera).
• Coordinate with internal departments to ensure timely completion of design, procurement, manufacturing, and testing activities.

2. Cross-Functional Coordination

• Collaborate with Design, SCM, Production, QA/QC, and Dispatch teams to monitor progress and resolve issues.
• Ensure timely procurement of customer-specific bought-out items and accessories.

3. Customer Coordination

• Act as single point of contact for all customer interactions including kick-off meetings, documentation approvals, inspections, and dispatches.
• Ensure proactive communication to address customer queries and align expectations.

4. Cash Collection & Billing

• Coordinate with the commercial and finance teams to ensure timely submission of invoices as per contractual milestones.
• Follow up with customers for milestone-wise payment realization including advance, inspection, dispatch, and commissioning payments.
• Track outstanding receivables and escalate delays for resolution.

5. Site Support & Erection Coordination

• Provide required documentation and technical support to the site erection and commissioning teams.
• Coordinate the dispatch of accessories and site-specific material.
• Act as a liaison between factory and site for resolving any erection/commissioning issues promptly.
• Support in punch point closures and project handover.

6. Risk & Change Management

• Identify risks (technical, commercial, schedule) and initiate timely mitigation actions.
• Manage scope changes, customer amendments, and maintain proper documentation.

7. Quality & Compliance

• Ensure compliance with internal quality standards and customer-specific requirements.
• Support QA/QC team during internal and customer/third-party inspections.

8. Reporting & Documentation

• Maintain comprehensive project documentation including contracts, approvals, inspection reports, and correspondences.
• Submit regular internal and external project status reports.
• Ensure compliance with GR-7, PMR, and project closure protocols.

Qualifications:

• B.E./B.Tech in Electrical / Mechanical Engineering (Electrical preferred).

Experience:

• 1020 years of experience in project management in transformer or heavy electrical equipment manufacturing.
• Experience in site coordination and customer-facing roles is desirable.

Skills Required:

• Strong leadership, planning, and coordination abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Sound knowledge of transformer manufacturing processes and erection procedures.
• Proficiency in MS Office, MS Project/Primavera, ERP systems (SAP/Oracle).
• Strong analytical skills with attention to detail.

Key Performance Indicators (KPIs):

• On-time project delivery (% on/before schedule).
• Timely cash collection vs. planned.
• Customer satisfaction score.
• Site support responsiveness (issue resolution turnaround).
• Quality compliance and rejection rate.
• Documentation accuracy and closure (GR-7, PMR, project handover).